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Average of 88 Customer Reviews
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Review fromMilissa W
Date: 03/28/2025
1 starNOT A GIFT CARDSCAM requiring payment to use gift card. Was offered a $30 gift card from Nift by a provider. Email from Nift says to click on link to claim gift card, includes a gift card code, value, and expiry dateappearing as a gift card. Clicking the link takes you to Nift and immediately has a survey for you to complete for demographics/preferences. Not sure why anyone would need to complete demographics/preferences survey to use a gift card. Skipped that question and next question was to choose two (2) options for the gift card. Odd way to offer a gift card and no option to just see everything available.Chose two random options: Athletics and Prescription Weight Loss. Was presented with following: 1) 2 pairs of mens Fabletics shorts, which states VIP membership required to get the shorts for $19 each, but it also says first two (2) pairs of shorts are $24 each; and, 2) Weight loss program savings of $60, requires subscription to program through FuturHealth, indicates initially that program includes prescription but then states it doesnt include cost of medication (Whats Included? Prescription to ******* or Wegovy (Cost of medication not included)). Definitely NOT a gift card. Would agree it is absolutely a SCAM. Do not recommend using this service at all. Deceptive practices are resulting in people PAYING to use an advertised gift card.Review fromLaurie P
Date: 03/19/2025
1 starJust received a $30 GoNift card via Ticketmaster. After reading reviews here @ BBB, I will not use. Bad business practices. Another angle is people say if there are typos involved, beware of a scam and the reviews from people supposedly using them are filled with themReview fromLoann M
Date: 02/25/2025
1 starLoann M
Date: 02/25/2025
Can't agree more with the negative comments. This is directly from the email I received after placing an order with ***** ******:Hi, ****** Gal!This is a reminder to use your $30 ******** can redeem your thank-you gift for wine, clothing, accessories, treats, and more. Enjoy a little extra something on us!I clicked the restaurant that was ONE OF TWO options after choosing two categories, and it sent me a $6 coupon. I was expecting a $30 gift card.The categories are paltry, and is false advertising from the companies that use them (or they are unaware of the horrible options). It has soured me on ***** ****** that they would use this, so I may return my purchase based on this alone...
Nift
Date: 04/02/2025
Hi *****,
Thanks for bringing this to our attention, and I completely understand your frustration. You expected to get a $30 gift, and did not immediately see that. I can assure you that everyone who receives a $30 Nift gift card gets at least $30 worth of gifts and I'm happy to help you access the rest of your remaining balance. I apologize for the confusion.
You were sent an email on February 25th with instructions on how to select a second gift, and I see that you chose a gift to try Nature Made. I also see that after you made that gift selection, another email was sent inviting you to pick a third gift. Please check for that email from us.
As a reminder, you may select any gift offered to you on our platform. Most people end up receiving much more that $30 worth of gifts.
Ill follow up with you via email with more details and additional options to help. Please feel free to respond directly if you have any further questionsI'm happy to assist, and want to ensure you have a great experience with Nift.
- ********, Nift Customer SupportReview fromMary S
Date: 02/16/2025
1 starMary S
Date: 02/16/2025
I had chosen to use at ******* and now that I'm ready to use it before it expires it had me choose another place for a membership that I do not care to get or have. Not going to use it afterall.Nift
Date: 03/05/2025
Hi ****,
******** here from Customer Support at **********************. Thanks for bringing this to our attention! It looks like you were able to choose two giftsone for ******** and another gift. The reason for the second gift is that your initial choice to ******** didnt use the full value of your Nift card, so you were offered another gift to use the remaining balance.
I've sent instructions to the email we have on file on how to access and use both your ******** and second gift, so you're all set!
Please respond to the email thread if you have any other questions.
Best,
********Review fromCharlotte S
Date: 02/01/2025
1 starCharlotte S
Date: 02/01/2025
The limited selection of gift card options was incredibly disappointing. Being restricted to viewing only four out of the six available choices felt arbitrary and frustrating. Then you have to contact them to reset and be given totally different options but still once again limited to only choosing to see two. This poor user experience is enough to make me never use this service in the future.Nift
Date: 02/25/2025
Hi *********,
Thank you for sharing your feedback. I'm sad to hear that you had a frustrating experience using your Nift gift. I understand that the gift options you viewed didnt meet your expectations. Were constantly working to add more gifts and improve our selection so that people feel excited to use their Nift.
I've sent a follow-up email to the one we have on filewed love the opportunity to improve your experience and have sent over a couple of things to help with that.
Again, we appreciate you sharing your feedback as this helps us improve our gift selections. Please feel free to respond to the ********************************* email we sent if you have any other concerns or feedback.
Best,
********Review fromNic S
Date: 01/26/2025
1 starNic S
Date: 01/26/2025
This is a SCAM, the gift card you get cannot be redeemed without subscribing to the business that you choose the gift from. This is a bait and switch scam to get people to subscribe to businesses that they are getting money from. They do not state this upfront until you are trying to claim THE gift. This is a SCAM!Nift
Date: 02/25/2025
Hi Nic,
I'm sad to hear that you didn't have a great experience using your Nift gift.
Nift offers many thank-you gifts - while we do have some subscription gifts available, many options are for a single purchase. We have gifts for a range of different things like wines, streaming services, clothing & apparel, wholesale club memberships, pet supplies & toys... and much more. Since we've started, over 77 million people have enjoyed being thanked with Nift gifts. We provide the information on how to use a gift, even before you pick it, but I understand that it may not have been clearly indicated for your experience.
We take privacy seriously, and any information provided is only used to match you with the best gifts available. Ive sent a follow-up email to the one we have on file. We'd like the opportunity to improve your experience if you're willing to give us another try.
Please feel free to respond to the email we've sent if you have any other concerns and/or feedback. -
******** from Customer Support at **********************.Review fromJack A
Date: 01/24/2025
1 starIts not a gift card. Pretends to be a gift card and advertises it that way, but its really a crappy way for them to your information. The offers are not better than what you can get directly off of most retailer websites. STAY AWAY FROM NIFT!!Review fromKevin K
Date: 12/15/2024
1 starKevin K
Date: 12/15/2024
Service doesn't work. It's a bit supposedly. Selected a retailer and wanted to shop another and couldn't. It was a gift from Planet Fitness supposedly, but Nift makes ************** look bad.What a ridiculous waste of time and a bad business concept.Nift
Date: 12/19/2024
HI *****,
******** here from Customer Support at **********************.
Thanks for bringing this to our attention! It sounds like your gift experience didnt align with what we aim to provide, and Id really like to understand what went happened. It looks like our support team was able to give your another Nift card, so you can choose another gift.
Our goal is to offer a fun, easy way for people to discover new things, and I would love to see that happen for you. I also just sent a personal followup to the email we have on file to see how we can make this right and ensure you have a better experience.
If you have any other questions, feel free to reach out to me directly at *************************************************************.
********Review fromRobin S
Date: 09/12/2024
1 starRobin S
Date: 09/12/2024
Complete scam, just collecting data and preferences. Any business which offers *************************** gift cards are crappy.Nift
Date: 11/25/2024
Hi *****, this is ******** from Nift.
Thank you for sharing your feedback and concern with us. Nift takes privacy very seriously.
Here is the link to our privacy policy: ************************************************ We use the information you provide to match you with the best gifts available for you.
From when you left your review, we've added a ton more gifts. I've resent another Nift gift card to your email to give us another chance at finding a gift you love.
Please check the email that you have on file with us and if you have any other questions, feel free to reach out to me at ********************************** Thank you.
********Review fromAlex C
Date: 08/31/2024
1 starAlex C
Date: 08/31/2024
This is a complete scam. You get an email or a notification that says a gift for you. They were offering a bucked up sample pack for $9.99 plus S&h. It's not a discount at all! Their sample pack is always $9.99 plus S&H. My other big problem is, I've never paid for a gift. Their E-mails and notifications should say an off for you. Stop wasting people's time with this nonsense.Nift
Date: 11/25/2024
HI ****, ******** here from Customer support. Thank you so much for sharing this issue from the gift you selected on 8/31/2024. Our team was able to address this issue and make the changes. We appreciate your feedback, it's what helps us make Nift better.
Our goal is to guarantee everyone loves their Nift Gifts. I've resent another Nift gift card to your email to give us another shot at finding a gift you love. Please check the email that you have on file with us and if you have any other questions, feel free to reach out to me at ********************************** - ********
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