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Average of 88 Customer Reviews
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Review fromMiguel H
Date: 08/12/2024
1 starMiguel H
Date: 08/12/2024
This is a highly misleading advertising campaign masquerading as a gift card offering. This is highly deceptive.Nift
Date: 11/25/2024
Hi ******, ******** here from Nift customer support. We appreciate your candid feedback and sad to hear the gift experience didn't meet your expectations. We want to make sure that getting a Nift is an exciting experience for you to get to try something new.
Nift works with partners like Tripadvisor, Afterpay, Ticketmaster, and Mindbody to surprise and delight their customers with ********************** gift cards. We work hard to make sure the gifts on Nift are exclusive and help people try new products, services, and places for the first time.
My goal is to ensure that everyone loves their Nift gifts. Since your review, we've added a ton of great gifts so I've resent another Nift gift card to your email to give us another chance to find a gift you love. Please check the email that you have on file with us and if you have any other questions, feel free to reach out to me at ********************************** - ********Review fromSherri M
Date: 07/02/2024
1 starSherri M
Date: 07/02/2024
Gonift is a scam it just wants you to pick items etc, then pick more! Nothing but clickbait gas ***** should be ashamed of themselves for sending out this scamNift
Date: 07/03/2024
Hi ******,
On behalf of all parties, Nift is deeply sorry to hear about your experience. Thank you for your patience and for bringing this matter to our attention.
Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. All gifts are exclusive to Nift and you won't find a higher value discount anywhere else. Many Nift gifts are applicable towards one-time purchases that require no additional commitment. If youre unhappy with your options, you can always email us at ************************************************************************* and well do our best to help.
Since 2015, over 52 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.
Best,
Team NiftReview fromScott B
Date: 07/01/2024
1 starScott B
Date: 07/01/2024
Not a gift card at all. I got a $30 gift card from Planet Fitness thanking me for being a Black Card Member. They pigeon hole you into two "offers" and they are just ads with a small discount. Looks bad for Planet Fitness and for Nift.Nift
Date: 07/03/2024
Hi *****,
On behalf of all parties, Nift is deeply sorry to hear about your experience. Thank you for your patience and for bringing this matter to our attention.
Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. All gifts are exclusive to Nift and you won't find a higher value discount anywhere else. Many Nift gifts are applicable towards one-time purchases that require no additional commitment. If youre unhappy with your options, you can always email us at ************************************************************************* and well do our best to help.
Since 2015, over 52 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.
Best,
Team NiftReview fromJeff N
Date: 06/13/2024
1 starJeff N
Date: 06/13/2024
I've now received 2 "gifts" from Nift that have been offered through both Gasbuddy (They claimed it was a $30 gift card for my birthday) and now through Parkmobile (because they miss me, apparently...)As everyone else on here says, there is no "gift". This company is data mining and gives you a "Promotion", "Discount" or "Special Offer" on products that you have to purchase.The way this works is they collect basic information on you from the source (businesses/companies such as NextDoor, GasBuddy, ParkMobile, etc). The businesses that are giving you the "gift" receives a link from Nift to send you that corresponds with the data they have that Nift has already collected from them. When you click on this link, Nift then asks a few questions to "find you a gift", but they're really pulling information about you to sell to other advertisers about your interests. The "gift" they offer isn't anything free. They are subscriptions or products that you have to pay for. Each item I was offered was not something that I wanted, and the cost of receiving the "gift" was much more than the "gift card" was, even after applying the "gift card".I wouldn't be so upset about it if the businesses offering this, and "Nift" themselves, just called it what it is. They should just tell people that they are providing you with "Special Offers", "Discounts" or "Promotions" valued at $30 (or whatever value it actually is). It is extremely misleading and unethical to tell people that they want to give them a free gift, collect data about them, and then expect them to buy something.I currently view "Nift" as being a very misleading, unethical and potentially even fraudulent company. I'm starting to also feel the same way about the companies that are working with "Nift" and giving out these "free $30 gift cards". I've never had a friend say "Happy Birthday! I brought you a free gift that you have to buy from me!" But "Nift" and the companies associated with them seem to think this is OK.Nift
Date: 06/14/2024
Hi ****,
On behalf of all parties, Nift is deeply sorry to hear about your experience.Nift takes privacy seriously. We are not in the business of storing or selling any personal data. People use Nift to try new products and services nationwide without paying full price. As part of this service, people opt-in to receive emails from Nift. If a person chooses a gift on the network, they may also opt-in for emails relating to that gift.
Team Nift
Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. All gifts are exclusive to Nift and you won't find a higher value discount anywhere else. Many Nift gifts are applicable towards one-time purchases that require no additional commitment. If youre unhappy with your options, you can always email us at customer-************************************ and well do our best to help.
Since 2015, over 54 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.Review fromCassandra K
Date: 03/04/2024
1 starCassandra K
Date: 03/04/2024
As other reviewers have said, this is a joke at best. It's NOT a gift, it's a COUPON. I get these via Gasbuddy, and HELLO, GASBUDDY, THIS MAKES ME WANT TO DITCH YOU! Nothing is ever actually free, and virtually nothing is anything I'm even the slightest bit interested in!! I have zero interest in any type of "health" supplement, and definitely not in anything involving THC. I don't care if social network idiots adore it either.Nift
Date: 11/25/2024
Hi *********, ******** here from Nift's Customer Support.
Thank you very much for bringing this to our attention, and for being a loyal GasBuddy user! Were sad to hear the gift experience hasnt met your expectations.
Nift offers thousands of gifts, and I'm sure we can find you one that you'll love. Ive resent a Nift gift card to the email we have on file for you. Please feel free to reach out directly at ********************************* if you have any further questions. I want to make sure to assist you in finding a gift youll love!
- ********Review fromRachel P
Date: 02/21/2024
1 starRachel P
Date: 02/21/2024
I received a $30 Nift gift card. They claim that the money is to use in local stores. Not a single store that was on the website is even remotely close to me. They are all national retailers. And when I tried to use the gift card, many of the "offers" were just online coupons. I would have to spend $50+ in order to "use" the $30 off. Even worse is that most of the offers didn't even allow me to use the full $30! Like they were withholding My money!! This is a horrible, horrible business model!! I will never use them ever again!!!Nift
Date: 11/15/2024
Hi ******, ***** here from Nift customer support. Thank you very much for sharing with us your valuable feedback and bringing this to our attention.
We also apologize for the confusion around your gift value. When you get a Nift gift card, you always get at least $30 to use. If you pick a gift thats worth less, youll be able to pick a second gift. We totally get why this might have been confusing and would like the opportunity to make it right.
I've reached out to you at the email address on file for your account to send you a new Nift gift card so you can select a new gift. Local gifts, like restaurants, are offered only if theyre currently available in your area. If you have any additional questions, you can email me at customer-************************************* Im here to help.
-*****Review fromsun P
Date: 01/26/2024
1 starsun P
Date: 01/26/2024
Do not claim Nift's offer. The shipping costs are high and there is a minimum amount to spend which makes the consumer spend more. This is false advertising and insulting to the customers' intelligence. One of their "discounts" is receiving $30 off BJ's membership for new customers. That offer is available to all new customers so to advertise this as a discount from NIST is comical. Also, they give you a $30 dollar gift card but only $20 can be used and it doesn't apply to many items. The website states, "These gifts drive efficient net new customer acquisition at scale, while making customers feel valued, and delivering revenue and growth for businesses.." Actually it does the opposite but making customers feel scammed and I along with others do not want to be a customer at any of the businesses partnering with Nift because of the lack of trust. My hope is that Nift takes all of the feebdack seriously and makes the necessary changes to be a better company build trust.Nift
Date: 11/15/2024
Hi Sun,
This is ***** from customer support at **********************. Thanks for reaching out and letting us know about the confusion with your gift. We really appreciate you bringing this to our attention, and we have our team actively working to improve the experience for you and other customers. We work hard to ensure the gifts on Nift are both unique and valuable, and it seems weve missed the ***** We'll share your feedback so that this gift is removed or fixed.
We offer a variety of gifts, and each one works a bit differently. In this case, your gift was a *** membership at a reduced rate of $20 (normally $55), plus a bonus $20 BJs gift card to use when you shop with your new membership.
Our goal is to make sure everyone loves their Nift Gifts! Ive contacted you at your provided email address to resolve this issue and also sent you an additional $30 Nift gift card. Feel free to reach out to me directly at customer-************************************ if you need anything else.
Best,
*****Review fromRobin B
Date: 01/23/2024
1 starRobin B
Date: 01/23/2024
Have received these "offers" at least 5 times now and they are never anything that looks like anything but a scam, discount that you could doubtless get some other way, their advertising says gift card for local businesses but not once has anything local showed up as an option, only overpriced online stuff I don't want. No idea why choosing "I live with my family" results in offers for THC and wine, maybe they think moms are stressed out. Also HelloFresh and Invisalign, both of which are so ridiculously expensive that $30 off is the same as no discount.Nift
Date: 11/15/2024
Hi *****,
***** here from Nift customer support. Were disappointed to hear that you felt the gift options you saw were for overpriced items. We have been taking this feedback and adding great new gifts, like the one you recently received for World of Beer. Were also offering gifts that are actually worth a lot more than $30 to offset the cost of trying higher-ticket items like HelloFresh and the invisible teeth aligners.
If you have any questions or need help, please email me at customer-************************************* Ive also emailed you another Nift gift card, on us, to pick another gift. Enjoy - *****Review fromKy F
Date: 01/09/2024
1 starKy F
Date: 01/09/2024
when gift started, it was great. they worked with local businesses and gave out gift cards that were actual gift cards. as a result i tried many local businesses i never knew about and made some great discoveries. these days, Nift is a sham. discounts on online services, not local, that always require spending some sort of money. sad.Nift
Date: 11/15/2024
Hi ****,
***** here from Nift customer support. We love that youve been using Nift over the years. And we appreciate your candid feedback, its what helps us make Nift better.
Youre right, Nift started as a neighborhood gift network in ******. Over the years, we have expanded nationwide and now offer many different kinds of gifts to help people discover all kinds of products and services.
I emailed you another Nift gift card, that I hope you enjoy. Please email me at customer-************************************ if theres more I can do for you.
- *****Review fromViolet S
Date: 01/04/2024
1 starViolet S
Date: 01/04/2024
Not really a gift card and it's disingenuous to advertise it that way. Both options that showed up for me were discounts that were regularly available on the company's website for the products so Nift didn't provide any additional discount and there was no actual $30 gift card. The service is really only a way to advertise discounts that businesses already have available. I will not be using this service and will make sure to tell anyone who asks how worthless this offer was.Nift
Date: 03/05/2024
Hi **,
We apologize for the delay in this response and that we couldnt assist you in a timely manner regarding your inquiry. On behalf of all parties, Nift is deeply sorry to hear about your experience.
Before you decide how youd like to use your gift card, you may review gift details specific to each option to see if there might be any additional fees, like taxes or shipping. All gifts are exclusive to Nift and you won't find a higher value discount anywhere else. Many Nift gifts are applicable towards one-time purchases that require no additional commitment. If youre unhappy with your options, you can always email us at ************************************************************************* and well do our best to help.
Since 2015, over 46 million consumers have been thanked with and enjoyed Nift gift cards. Its our goal to make sure everyone who receives a card has a great experience.
Best,
Team Nift
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