Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Information Bureaus

Infotracer.com

Reviews

This profile includes reviews for Infotracer.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Infotracer.com has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.71/5 stars

    Average of 123 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCory L

      Date: 02/14/2023

      5 stars

      Cory L

      Date: 02/14/2023

      ***** helped me cancel my account after I forgot to cancel it during the free trial time period. They were friendly and knowledgeable and took care of my issue quickly. As far as the service I got the info I was curious about.

      Infotracer.com

      Date: 02/16/2023

      Hi ****,Thank you for taking the time to give us a review. We're happy you found the information you were looking for and with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the **** for you.Have a great day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************
    • Review fromTom P.

      Date: 02/08/2023

      5 stars

      Tom P.

      Date: 02/08/2023

      ******* did a great job in helping me. I will strongly recommend your company to friends.

      Infotracer.com

      Date: 02/09/2023

      Hi Tom, Thank you for this fantastic review! We're happy you're satisfied with customer service and that you will be recommending us to others. We work hard to meet expectations like yours and are pleased we hit the mark for you. Have an amazing day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
    • Review frommike e

      Date: 02/08/2023

      5 stars

      mike e

      Date: 02/08/2023

      awesome this was well put together and done the job.

      Infotracer.com

      Date: 02/25/2023

      Hi ****,We're happy you're satisfied with the service. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************
    • Review fromRo L

      Date: 02/05/2023

      5 stars

      Ro L

      Date: 02/05/2023

      **** was a very nice person on the phone and I would absolutely recommend this service, I needed to use this company and I neeed to cancel in the certain amount of days so that my card wasnt charged anymore and they cancelled it right away from the 800 number , east to use service, 5 star!

      Infotracer.com

      Date: 02/06/2023

      Hi Ro, Thank you for this awesome review! We're happy you're satisfied with the service and assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
    • Review fromNafia D

      Date: 02/04/2023

      5 stars

      Nafia D

      Date: 02/04/2023

      Excellent customer service. Resolved my issue quickly. Made a recommendation that was helpful. Refund immediate.

      Infotracer.com

      Date: 02/06/2023

      Hello Nafia, We're happy you're satisfied with the assistance you received. We hope to work with you again in the future. Have a fantastic day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
    • Review fromTanya P

      Date: 01/30/2023

      5 stars

      Tanya P

      Date: 01/30/2023

      Excellent customer service. My request was quickly processed and my refund was immediate.

      Infotracer.com

      Date: 02/01/2023

      Hi *****,Thank you for your kind words. We're happy you're satisfied with customer service. Feedback like this inspires us to do better. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************
    • Review fromArin B

      Date: 01/20/2023

      5 stars

      Arin B

      Date: 01/20/2023

      Excellent customer service. Immediately processed my request. On and off the phone with no hassle. Thank you.

      Infotracer.com

      Date: 01/21/2023

      Hi ****,Thank you for your kind words! We're happy you're satisfied with customer service. We'll ensure he reads your feedback; this will make his day. We hope to work with you again in the future! Have a great weekend, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************
    • Review fromMary A

      Date: 01/19/2023

      5 stars

      Mary A

      Date: 01/19/2023

      Not sure what to realy write about the services that are provided by this company, since I did not sign up for it. However, their customer service team is really great when it comes to handling fraudulent transactions on your bank card. *** was very nice and quickly handled this awkward situation so I could go about my day without worrying that there would be future charges. He was very well versed and knowledgeable, working quickly and efficiently to cancel the fraud account and refund the charges that were made. Thank you for all of your help ***!

      Infotracer.com

      Date: 01/20/2023

      Hello ****,Thank you for this excellent review! I'm sorry for what happened; I'm happy *** was able to help you out. I'll ensure he reads your feedback; this will make his day. Please let us know if you need further assistance. Rest assured; we're here to help. Have a great day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************
    • Review fromJennifer K

      Date: 01/18/2023

      5 stars

      Jennifer K

      Date: 01/18/2023

      Very quick and helpful customer service! Picked up my call after 60 seconds.

      Infotracer.com

      Date: 01/19/2023

      Hi ********,Wow! Thank you for sharing your experience with the community and us. We're pleased that you're satisfied with how quickly you were assisted. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************
    • Review fromClaudia A

      Date: 12/24/2022

      5 stars

      Claudia A

      Date: 12/24/2022

      From all the search companies I have used. This one is the best. I got the most information for the les money.They understand your need for information and the customer care is fantastic.The lady that helped me was kind and very efficient answering my questions. They don't keep asking for money everytime you run a report or ******* with data they don't provide.I recommend 100%

      Infotracer.com

      Date: 12/26/2022

      Hi *******,Thank you for this fantastic review! We're happy you're satisfied with the information and customer service you received. We work hard to meet expectations like yours, and we're delighted we hit the **** for you. Have a nice day ahead, and have a happy holiday!Sincerely,Lovely Voice Of Customer Specialist ******************** ***************

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.