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Business Profile

Parking Facilities

The Stanhope Garage, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMarc D

    Date: 09/22/2023

    1 star
    This place is horrible. My son who is 25 and has his CDL has never been in accident except for a few years ago when a **** ran out in front of his car. He has never even had a speeding ticket and he has been driving since he was 17 (8 years without incident). He made the unfortunate decision to park here last week so he could attend a concert with his girlfriend. He arrived and the "attendant" directed him to park in a spot that my son clearly told them he could not fit into the spot as it was too narrow. They said he could. He informed them he drives trucks for a living and he knows when a spot is too narrow, They laughed and told him they would have someone do it and my son and his girlfriend got out. They got another employee who got into the Jeep and proceeded to back it into the ticket booth causing damage to my sons roof. They assured my son they would pay for the damage and gave him the phone number to call and name of owner the following day. My son did this and the owner ********************* told my son that his employee told him that my son crashed into the ticket booth. There was 3 employees that know the truth, the one who crashed the Jeep and 2 employees. My son's girlfriend also knows the truth. My insurance agent called and spoke to ** who finally agreed to pay for the damage and he gave my insurance agent his insurance information ******************* so a claim could be filed to fix my son's Jeep. Then, today I get a text my Commerce (My insurance company) and my agent told me that they (This Garage) was trying to put in a claim by falsely claiming that my son hit their ticket booth! Nothing but lies. This place should be shut down. They have dishonest employees and an even more dishonest owner in *********************.

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