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Business Profile

Mattresses

American Sleep Therapy, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.35/5 stars

Average of 17 Customer Reviews

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Review Details

  • Review fromPaul R

    Date: 09/15/2023

    5 stars

    Paul R

    Date: 09/15/2023

    My wife and I purchased an American Sleep Therapy adjustable Split-King *** at ********* exhibition. weve been sleeping on it for quite some time now and I have to admit it really changed our lives for the better!At first we were a little apprehensive regarding the price, but we did your due diligence and bought the ***.My wife has poor blood circulation and by elevating her legs and using the massage functionality, she feels rejuvenated and uses it regularly. On my end, I have a bad back and acid reflux. By using the zero gravity position and turning on the massage really soothes my back. As for the acid reflux, now I dont have to go sleep sitting on the couch anymore! I can just elevate my back and sleep in my ***. Not to mention, its the best way to watch TV in ***!!!The mattresses are super comfortable, and they offer great support for my back. It has probably been the best purchase we did in the past decade!I recommend it to anyone who wants or need extra confort and better sleep.

    American Sleep Therapy, LLC

    Date: 09/18/2023

    Thank you for your wonderful review! Its reviews like this that truly make what we do worth working every day! I hope this message helps that one person make the same decision that you did! Thank you again.
  • Review fromDarek S

    Date: 09/11/2023

    5 stars
    We purchased an American Sleep Therapy bed at a recent county fair. The sales person ******* was very knowledgeable and provided us with her personal cell phone number in case we had concerns. I did some research when I got home and confirmed that we made the right decision. Other companies make many claims but don't deliver or deliver at extra costs.The delivery took less than 2 weeks. The set up took few minutes and ******* explained the features on the bed and on the remote control. ********* also provided us with his personal cell phone in case we had issues. We haven't had any issues with the bed and it is the best bed we have ever had. We would definitely buy from American Sleep Therapy again.
  • Review fromDianne P

    Date: 08/31/2023

    5 stars
    I purchased an American Sleep Therapy bed a year ago. When I got it, it didn't seem as 'cushy' as I remembered at the ************** in ******, ********** that I sampled. But last week at the fair, the same salesmen were there and I casually mentioned that. Immediately *** went on-line and ordered me a plus bed *********** arrived in two days. I have been waking without extra aches ever since. So grateful he stood behind his product and went the extra-mile for me. ****************************, **
  • Review fromGhislain L

    Date: 07/19/2023

    1 star

    Ghislain L

    Date: 07/19/2023

    I would leave no star review. Worse mistake ever. Went to a ********* purchased the message chair. They delivered chair very quick with no inspection. We unpacked the chair and it was broken and torn. We called instantly and they were suppose to pick it up and never did. We can even get a person to answer the phone and call us back. We had to file a dispute with financing company. What a nightmare.

    American Sleep Therapy, LLC

    Date: 09/19/2023

    Hello ********************. Please reach out to me right away to discuss your concerns. We will make every reasonable attempt to resolve this. ************. Thank you
  • Review fromMeg M

    Date: 06/29/2023

    1 star

    Meg M

    Date: 06/29/2023

    I purchased a bed from a home show, which was the WORST mistake I have made in some time. If I could give these lying people ZERO stars I would. Not only is the bed uncomfortable, squeaky, sagging and sinking after 2 months of using it, but they told me that I would be able to return it within 90 days - he told me over and over and over that it was returnable and when I tried to return it less than 30 days later, they would not let me. I now have thousands of dollars on a credit card that I am paying monthly (as a single parent with three children) and a bed that I HATE. DO NOT BUY FROM THIS COMPANY! Buyer Beware.

    American Sleep Therapy, LLC

    Date: 09/19/2023

    Hi ***. Please reach out to me right away. I will make every attempt to resolve your concerns 1 by 1. Call me right away. ************. ***************************
  • Review fromWilliam J

    Date: 01/04/2023

    1 star

    William J

    Date: 01/04/2023

    My wife had back surgery a year ago and having pain and thought this mattress would help. After a couple weeks she decided to exchange it for the full split type. After a month it started hurting her back even more. We believed we had 90 days to return it but that is not the case. Our mistake I guess for buying at a show and not a reputable dealer that we can actually visit after the purchase and not just by phone. We are so far unhappy with our purchase and would not buy from them again.

    American Sleep Therapy, LLC

    Date: 09/19/2023

    Hi *******. Please reach out to me to discuss your concerns. I will make every reasonable attempt to help resolve them. ************. Thank you.
  • Review fromCheryl P

    Date: 10/06/2022

    1 star

    Cheryl P

    Date: 10/06/2022

    My husband and I stopped by their booth at ********* on Sunday, September 18. We purchased a king size adjustable bed and mattress. The next morning, I checked into other mattresses and adjustable beds that I had been looking at and realized that this was much more expensive! I immediately called the salesman the next morning and canceled the order. I was assured that my credit card would be credited. When I received my statement, and the charge was still there! I called the credit card company and they said it usually takes a full week for larger transactions to process. Here we are 2 1/2 weeks later and The credit card company stated that they still have not reversed the charges to my card! Shame on them!

    American Sleep Therapy, LLC

    Date: 09/19/2023

    ******. Sorry it took extra time to refund your deposit. You did receive your refund, and again please accept my apologies!***

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