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Business Profile

Electronic Equipment Repair

IFixAndRepair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Repair.

Complaints

This profile includes complaints for IFixAndRepair's headquarters and its corporate-owned locations. To view all corporate locations, see

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IFixAndRepair has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My iPad Pro had a cracked screen. I asked iFix and Repair to replace the screen. They charged me $300 plus tax to replace the screen. Two days later, the iPad stopped working entirely. I brought it back to iFix and Repair. They said it was a software issue and I should go to the Apple Store. The Apple Store then diagnosed the problem as a hardware issue and said this was common after screen repairs done by third parties. When I went back to iFix and Repair to explain what Apple said, iFix and Repair took no responsibility for the device not working so soon after their screen repair. The person (Isuf?) accused me of damaging the iPad myself and said there was nothing he could do.

    • Initial Complaint

      Date:10/12/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      He didn't repair my phone correctly and now there is water damage. The seal was not properly adhered to the phone and it was no longer water resistant. A tiny bit of rain water damaged the inside because of this. He refuses to repair it unless i pay him again. He said its my fault and I dropped it which I never did. He said its not water resistant after getting repaired.

    IFixAndRepair is NOT a BBB Accredited Business.

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