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Business Profile

Electronic Equipment Repair

IFixAndRepair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Repair.

Reviews

This profile includes reviews for IFixAndRepair's headquarters and its corporate-owned locations. To view all corporate locations, see

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IFixAndRepair has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Lisa R

      Date: 05/08/2025

      We had a very poor experience with iFixandRepair at ****************On April 6, we brought an iPhone to their kiosk for a screen replacement. The technician repeatedly told us it would be "20 more minutes," but after 2.5 hours, the phone was still not repaired. We went to the manager at their store inside the mall. The manager retrieved the phone from the kiosk himself and admitted that the technician did not know what he was doing. The manager then replaced the screen himself.When it came time to pay, they attempted to add an additional $399 charge for a "cracked back" even though the back was not cracked. We disputed the charge, and it was ultimately removed. Despite this, the manager still asked us for a tip, which we declined.On April 7, the very next day, the phones camera and power/volume buttons were not working properly. We returned to the store, and they attempted another repair. However, the issues continued, and over the following weeks, the screens responsiveness worsened.On May 5, the screen completely stopped responding to touch. We took the phone to the ***********, where technicians confirmed that the previous repair had been improperly performed and had caused significant damage. As a result, we were forced to spend hundreds of dollars to replace the phone.Based on this experience, we believe iFixandRepair demonstrated poor workmanship, deceptive billing practices, and unprofessional customer service. We would not recommend this business.

    • Jill M

      Date: 03/28/2025

      Terrible experience. They took my money and didn't fix my phone then blamed me for the phone breaking! Awful Awful Awful. Total Scam

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