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Customer Review Ratings
Average of 13 Customer Reviews
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Review fromJarrod Z
Date: 08/28/2023
5 starsAmetros does an outstanding job at assisting ******** beneficiaries in ******************* rules and guidelines. Reporting to ******** every year can be a difficult task. Keeping receipts and filling out the proper paperwork can be a daunting for some of the injured individuals they work with. Ametros simplifies this process and provides peace of mind for their clients.Review fromHelen P
Date: 07/27/2023
5 starsI've had the pleasure of working as a public relations consultant with Ametros for several years and find everyone extremely professional, very smart, and super caring for their members. The company provides discounts on medical and pharmacy services, handles the reporting, and provides patient advocacy in addition to managing the funds and reporting requirements. Often problems arise when people try to use the *** for a non-*********approved items. It's confusing because workers' comp programs typically cover a lot of services that ******** does not, things like complex mobility equipment and home health care. This can lead to misunderstandings. I am confident that Ametros will address all concerns.Review fromJennifer W
Date: 05/27/2023
1 starJennifer W
Date: 05/27/2023
Careguard has taken money out of my account many times over the years. I have called multiple times and they say that they will put the money back but they don't.
Ametros
Date: 06/08/2023
Hi ********, thank you for sharing your concerns with us. We take our members satisfaction incredibly seriously and we appreciate your feedback in helping us identify areas where we can improve. We want to assure you that your feedback has not gone unheard, and after speaking with our team it seems we have been able to resolve this concern with you. Should you have further questions or concerns, please do not hesitate to reach out to our Care Advocate team at ************.
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