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Business Profile

Ecommerce

Suvie

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.67

Average of 36 Customer Reviews

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Review Details

  • Megan B

    Date: 01/31/2025

    My experience has been extremely poor. I ordered my appliance in late December and they did indicate that the appliance would not be available until 1/16-1/31. Fine, I knew that going into the purchase. I received very little communication until the week of the 13th when I was told that my appliance would be shipping that week and I would receive a tracking number. I never received a tracking number, so reached out to customer service to obtain. I was informed that not only did they not have a tracking number, but that my appliance hadnt actually shipped and that they would ship on the 29th. Given that I was promised to receive by the 31st, there is no way I will receive in time. My complaint has been escalated, but no resolution or contact has happened yet. Secondly, I had a large box with meals delivered this week that I am unable to use because the appliance has not been delivered. To add insult to injury, my payment was just processed without my still having received my item. This company needs to get their supply chain under control as they are making promises they are unable to keep. I cant comment on the quality or the appliance because Im still waiting to receive, 5 weeks after placing the order.

  • Parker D

    Date: 01/05/2025

    This company is absolute trash and is buying reviews. If you look at the good reviews here a lot say it changed my life and also use repeated words and phrases not typically used so its odd to see it repeated so often. One review the didnt even but in Suvie, Judys says I like my products from***** which means the dumb reviewer forgot to insert the company name from a premade review. Also, all sucked replies say thank you **** again where Suvie was supposed to put the customers name in the blank but forgot to edit the premade reply. No phone number and they keep deleting my warnings to others on FB STAY AWAY

  • Almira W

    Date: 12/05/2024

    I was so excited about this product but the excitement immediately went downhill when I had to email them numerous times and request for a call back before they "ship" out my robot. And even after the tracker was created, that's all there was. It's just a tracking number/label created but the robot is still not picked up. And while the robot hasn't even shipped, the food package arrived which was shipping all the way from ** to OR so you can imagine it took a while to get to us and it was already just cold and not frozen. So what am I supposed to do with these food packs that when I don't have the robot to cook in, especially the fish meals which I have to immediately cook because I should not be refreezing them?This is terrible business practice and bad consumer experience.

  • Guillermo B

    Date: 09/04/2024

    Here's a review you might like:---I've been using my Suvie robot cooker for a while now, and I can confidently say it's been a game-changer in my kitchen. The convenience it offers is unmatchedno more spending hours preparing meals after a long day. The ability to schedule meals and have them ready exactly when I want is a feature I never knew I needed until now. The Suvie's versatility is another huge plus, from sous vide to roasting and even chilling ingredients. It handles it all effortlessly. What I love most is the peace of mind it brings. I can trust that my meals will come out perfectly every time, with minimal effort on my part. It's like having a personal chef that takes care of everything while I focus on other tasks. Overall, the Suvie robot cooker has transformed the way I cook, and I couldn't be happier with it.

  • Zaneta H

    Date: 08/20/2024

    Great concept. Horrible follow through. I received one of three boxes of meals. I still havent gotten a straight forward answer as to why. It seems like they have some supply chain issues. I would pay for the order and *** never received the shipment, one was shipped to the wrong address. The machine seems okay and seems to work well. I am just going to use another meal plan with the machine and see how it works out.

  • Beverly L

    Date: 07/03/2024

    I love my Suvie and Suvie meals. As a widow living alone your food is my main go to for meals. It is easy, tasty, healthy, and fun!Thanks,*******

  • Charles G

    Date: 04/23/2024

    Wow!!! I don't know how we ever lived without it! The meals are delicious, nutritious and easy/quick to prepare. Cleanup is a snap! **************** is AWESOME. We **LOVE** our Suvie 3.0. If you don't already have one, my advice is to get one NOW!

  • GUADALUPE V

    Date: 04/17/2024

    Absolutely love my Suvie. Looks like I will not be cooking from scratch for a long while. Sundays dinner was amazing definitely adding to my order! Ribs were delicious and done perfectly. The green beans also were delicious and cooked with perfection. Love my Suvie!!

  • Michael M

    Date: 04/17/2024

    My suvie experience started a bit rough with receiving a broken suvie after waiting 5 weeks or so. The suvie folks diagnosed it remotely determined what was wrong and arranged for another after about 3 weeks it showed up. The meals are spot on and getting much better. Oh man the lasagna and broccoli is banging. Easy. Fast. Good. Doesnt make mistakes and food is great and easy. For my wife and I as veterans with a TBI from ****. Best investment in a long time.

  • Jeff W

    Date: 04/17/2024

    Excellent customer service (when needed) and a wonderful smart appliance that is both easy to use and continuously evolving with software updates! Highly recommend the Suvie!

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