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Business Profile

Sports Memorabilia

TUDN Fanshop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports Memorabilia.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Hugo M

    Date: 09/18/2024

    bought 2 jerseys on August 20th, they didn't get delivered and asked me for a new address so they can be reshaped, still have not received my order, emails with questions are not answered back. Very bad customer service.

  • Rosalio A

    Date: 09/10/2024

    Made an order about 2 motnhs ago have not recieved it , they have no phone number and they do not respond to emails. The only way anyone responded to me was via instagram but very unprofessional and actually challenged me to contact the BBB. They do not provide any kind of follow up will definitely never order from them ever again! Worst experience ever and Iam still down $200 + HORRIBLE CUSTOMER SERVICE COMPANY SHOULD BE HELD ACCOUNTABLE

  • FLAVIA J

    Date: 12/19/2023

    If I could give them a 0 I would. I have made 2 recent purchases, and they were both horrible experiences. I made a purchase which was not as described on the website. I purchased it through Klarna. I returned the item and received a confirmation that they received the item. About 2 weeks later, I contacted ****** as I had not received my refund. I was told that they never received it from Fanshop. After another week, I checked again and still no refund. I contacted Fanshop and, as usual, I spoke with someone who was hard to understand and was from another country, I was told they refunded me wth an egift card for their shop, which I never requested. So now he had to send this forward to a supervisor and wait for them to do a return to original payment, which he told me I would receive an email in an hour. It has been 3 and still nothing. DO NOT ORDER FROM THEM OR THEIR AFFILITATES. HORRIBLE CUSTOMER SERVICE.

TUDN Fanshop is NOT a BBB Accredited Business.

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