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Business Profile

New Car Dealers

Danvers Motor Company, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDan S

    Date: 03/01/2024

    1 star
    My truck has been back multiple times. The last update was we cant figure out what is wrong with it. I bought the truck in January and it has spent more time being repaired than days I have driven it almost. The check engine light turned on the day after I bought it. Now after multiple repair attempts the issues got so bad that the tow truck driver couldnt even get it in neutral to get it on the tow truck. Avoid here at all costs.
  • Review fromJenny R

    Date: 07/24/2023

    1 star
    Don't bring your car here for service. Had an appointment for a simple oil change at 11 am on Friday morning. After a number of unanswered phone calls and 2 visits where "our car is next", we finally got our keys back at 5 pm (they close at 530) with NOTHING having been done. The car hadn't even been moved. The ** in charge of the service department only had to say "I'm sorry" and was completely useless. So if you want something actually DONE to your car, go elsewhere. We got NO service, NONE. Call to complain about it another day, same useless ** tells me to just go elsewhere. Nice customer service for what should have been a quick in and out ********************.

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