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Business Profile

Windows

Pella Windows and Doors of Southern New England

Reviews

This profile includes reviews for Pella Windows and Doors of Southern New England's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pella Windows and Doors of Southern New England has 6 locations, listed below.

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    Customer Review Ratings

    5/5 stars

    Average of 39 Customer Reviews

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    Review Details

    • Review fromKevin R.

      Date: 02/07/2023

      5 stars

      Kevin R.

      Date: 02/07/2023

      Chris in customer service ext107 was excellent. Handled my phone calls, returned calls, found out the information that was needed and pleasantly completed our interaction and transaction. Now I'm just waiting on the delivery of the window sash. Thank You for your assistance. Sincerely, ***** ****.

      Pella Windows and Doors of Southern New England

      Date: 02/15/2023

      Thank you for sharing the positive experience you had with our local service department. We appreciate the feedback and 5-star review!
    • Review fromSteven M.

      Date: 02/04/2023

      5 stars

      Steven M.

      Date: 02/04/2023

      Great products, excellent customer service. Sales rep was experienced and professional.

      Pella Windows and Doors of Southern New England

      Date: 02/04/2023

      ******, thank you so much for the 5-star review. We appreciate your business.
    • Review fromAnna C.

      Date: 02/03/2023

      5 stars

      Anna C.

      Date: 02/03/2023

      Thank you ***** and the Pella crew for my beautiful sliders installed here in RI.The Pella crew removed the old Pella sliders from the 1980's and install the new ones. The finished interior and exterior workmanship is professional grade A results. I am looking forward to my next Pella project.

      Pella Windows and Doors of Southern New England

      Date: 02/04/2023

      Thank you ****! Much appreciated.
    • Review fromAmy A.

      Date: 02/03/2023

      5 stars

      Amy A.

      Date: 02/03/2023

      The Pella windows we bought to replace our old original windows make such a difference. They keep in heat much more efficiently and are so light and easy to open.

      Pella Windows and Doors of Southern New England

      Date: 02/03/2023

      Thank you, ***! Pella appreciates your business and the kind review.
    • Review fromCatherine C.

      Date: 02/02/2023

      5 stars

      Catherine C.

      Date: 02/02/2023

      We had an excellent experience when we changed our windows to Pella. The quality and service are both outstanding!

      Pella Windows and Doors of Southern New England

      Date: 02/03/2023

      Thank you, *********. We appreciate your business and the kind review.
    • Review fromZelia

      Date: 02/02/2023

      5 stars

      Zelia

      Date: 02/02/2023

      Pella has a great product. I love my new energy efficient windows. Sales representative was ********,she was so helpful in helping me choose the right product for my needs.

      Pella Windows and Doors of Southern New England

      Date: 02/03/2023

      Thank you *****. We appreciate the feedback!
    • Review fromLena F.

      Date: 02/02/2023

      5 stars

      Lena F.

      Date: 02/02/2023

      Great experience with Pella windows. ******** the sales rep was excellent!!

      Pella Windows and Doors of Southern New England

      Date: 02/03/2023

      ****, thanks for the 5-Star Review!
    • Review fromThomas A.

      Date: 02/01/2023

      5 stars

      Thomas A.

      Date: 02/01/2023

      My experience with pella, was like talking to an old friend, a highly knowledgeable friend with no agenda.

      Pella Windows and Doors of Southern New England

      Date: 02/02/2023

      Love the review! Thank you for sharing your experience with others.
    • Review fromMeric G.

      Date: 02/01/2023

      5 stars

      Meric G.

      Date: 02/01/2023

      Sales Rep ******************* was incredible! Kind and patient - she answered all our questions and paid very close attention to the details, our needs AND our budget.

      Pella Windows and Doors of Southern New England

      Date: 02/02/2023

      Thank you so much for your business and the 5-Star Review!

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