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Business Profile

Carpet and Rugs

Hook & Loom Rug Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carpet and Rugs.

Reviews

Customer Review Ratings

4.7

Average of 23 Customer Reviews

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Review Details

  • Pattie J

    Date: 08/24/2024

    Love my rugs. Love the customer service. Great company. Will be ordering again in the future.

  • Patty M

    Date: 08/23/2024

    Love my new entry rug. I bought several samples before selecting this beautiful variegated blue. I needed something flat to allow for a low door clearance; this is low but still soft. I did add a gripper to hold it. I have not needed to wash it yet, because it has vacuumed up nicely, but I like that it is washable.

  • Carole M

    Date: 08/20/2024

    I am very pleased with the quality and craftsmanship of my new area rug. The rug was well packaged and delivered in a timely manner. Once I laid the rug on the kitchen floor, it instantly complemented the space. We'll done!

  • Robin F

    Date: 08/08/2024

    The quality of the two runner rugs by *********** greatly exceeded our expectations at this price level especially with workmanship and quality of cloth. Delivered color was excellent match to fabric sample. The rugs are in our bathroom and feel super soft under bare feet, and we anticipate the rugs will wear well with time. We couldn't be happier with this purchase.

  • Cheryl P

    Date: 08/06/2024

    This is the 2nd time I have ordered Hook and Loom rugs. They are terrific! They wear very well and look beautiful again after a washing.Thanks for your great product!

  • Nan W

    Date: 07/26/2024

    Im very pleased with my rug. I was happy to be able to order this style in the exact size I needed. The colors are bright and the quality seems good. I needed a washable rug. I havent washed it yet, so I cant say how it will come out. It is soft and tends to shift around so it will need a pad to keep it flat on the floor.

  • Connie K

    Date: 07/09/2024

    I love my new rugs.Hook & Loom have so many more kinds and colors of rugs now. They replaced my 10 year old Hook & Loom rugs due to a color change in my rooms. The old rugs do not even look worn.

  • Lacey F

    Date: 07/03/2024

    Lacey F

    Date: 07/03/2024

    Really happy with my *********** rug. The quality is excellent, and the shipment arrived promptly. Very happy and will likely buy more for the rest of my home!

    Hook & Loom Rug Company

    Date: 07/04/2024

    Thank you very much for taking the time to send such a nice note. Please let us know if there is ever anything we can do to help.

  • Jeremy F

    Date: 05/24/2024

    Amazing rugs, very responsive customer service and extremely fast shipping.

  • Kimberly S

    Date: 11/29/2023

    Excellent Customer Service They ensured my rug arrived on time. Communication is excellent with the company. Highly recommend. Product was exactly what I expected.

Hook & Loom Rug Company is NOT a BBB Accredited Business.

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