We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Landscape Maintenance

Go Green Landscape and Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Maintenance.

Complaints

This profile includes complaints for Go Green Landscape and Construction's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Go Green Landscape and Construction has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/06/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After cancelling service the year prior, GeoGreen charged me $880 for a spring cleanup that I did not ask them to do. I sent them the check for the work they did but then cancelled my service. Three weeks later, GeoGreen called saying they never received a check and I wrote another and dropped it off at their house. They immediately cashed both checks again for this work I did not ask them to do. Now it is impossible to get ahold of them. They have phone numbers that are just recordings and will not answer. I would like the $880 back that I paid twice to GeoGreen.

      Customer Answer

      Date: 07/17/2023

      I have not heard from the business in response to my complaint.

      Customer Answer

      Date: 08/03/2023

      Attached is the invoice and 2 checks sent to GeoGreen. There was never a contract signed with them. The phone number is ************. The address is a PO box *************************************************. Thank you!

      Customer Answer

      Date: 08/16/2023

      Previously attached the receipts for the service. No contract was signed with GeoGreen. I drove by their house recently and noticed their sign for lawn care is gone and replaced by Fences by ******. Seems like they have shut down the lawn business because of the fraud/complaints.

      Customer Answer

      Date: 08/27/2023

      I have not heard from the business in response to my complaint.

      Business Response

      Date: 09/20/2023

      Our company does not do refunds, we do credits.

      Customer Answer

      Date: 09/21/2023

      Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

      [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

      Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

      FAQ

      Regards,

      ********

       

       

    • Initial Complaint

      Date:04/12/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Friday April 7th 2023, geo green came to my house to give an estimate for laying sod sand replacing railroad ties, ****** made a list of wheat we are interested in he had a notebook and wrote it down we gave him a deposit of $2000 and he had me sign the receipt for the deposit he said he will make a contract which he never did and never gave me a copy of anything later I found that he is trying to charge me $260 per hour to clean my yard which I never sign up for I feel he is pushing unwanted and unacceptable work on me, his practices are deceptive at best and fraudulent and illegal, he kept adding items without my authorization and no contract in addition he damaged our pool and patio which we have professionals scheduled to assess the damage

    Go Green Landscape and Construction is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.