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Business Profile

Mobile Phone Service

Timberline Partners, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

This profile includes reviews for Timberline Partners, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Timberline Partners, Inc. has 6 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Jen F

      Date: 01/07/2024

      Jen F

      Date: 01/07/2024

      Poor service. Went to Wireless Zone to activate a new phone. Over an hour later and $50 spent, the phone did not work- something to do with the sim card, which I bought new from them. The old phone no longer worked either, which they deactivated as part of the typical process to activate the new phone. I was told it would likely complete the process in a couple/several hours or that I bought a defective phone. My mistake for leaving without a refund as I had no operational phone. I called ******* directly the next day after over 24 hours without a functioning phone- the process never completed automatically, as promised. They were able to help me without a fee in a matter of minutes, manually activating the sim card on their end. My husband went in-person and also tried calling Wireless Zone to speak with management about this- we never received a call back. Buyer beware.

      Timberline Partners, Inc.

      Date: 01/10/2024

      Hello.  I saw your review on ****** as well on Sunday 1/7/24.  I tried locating your invoice for the month of January and December under *******************************.  

      I received an email from BBB and looked up the name Jenniimarie ****** and located an invoice from 7/28/23.  I just would like to confirm this is the transaction in question.  I apologize for the experience you encountered and would like to have the opportunity to make it right.  

      I did speak to the manager and somehow the message was never relayed to him.  Please feel free to reach out to me via text or voicemail ************. 

    Timberline Partners, Inc. is NOT a BBB Accredited Business.

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