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Business Profile

Vacuum Equipment

EVacuumStore.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacuum Equipment.

Reviews

Customer Review Ratings

3.27

Average of 11 Customer Reviews

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Review Details

  • James B

    Date: 06/20/2025

    Company charges (not pending) your credit card at time of purchase. My item is on backorder with an unknown ship date. Bad business policy to charge a card before a real shippingdate is known

  • Kevin Z

    Date: 11/07/2024

    I purchased some Miele vacuum cleaner bags from them. Everything went well with the purchase, as well as with the delivery of them.

  • Wanda S

    Date: 11/02/2024

    Price very reasonable. Arrived timely, as stated. Great service. Would recommend this company, would definitely use again.

  • Carol W

    Date: 10/29/2024

    Their products are good and their service/repair is timely and affordable.

  • Joy S

    Date: 10/28/2024

    I am very pleased with the electrical hose that I purchased from evacuum. I had inquired to be certain that I was ordering the correct item, they responded promptly. The electrical controls worked and fit perfectly. I would do business with this company again.

  • Michael C

    Date: 10/28/2024

    I ordered a Miele C3 Cat and Dog from eVacuumStore and overall it was a very smooth process. I was a bit hesitant from some reviews but others on Reddit said they had good success. I called beforehand and spoke to a lady about the order. Once I placed the order online it shipped fast and I've had no issues. Great price, fast shipping and good overall experience.

  • Christopher J

    Date: 09/10/2024

    this is my order:Miele SET220 ******************* Wand is defective. It will not stay locked in the fully extended position for any length of time so I have to keep locking it in the fully extended position to do any vacuuming. I want to return it and have it replaced. They gave me a case number but what's the point when after 3 calls they sent me to voicemail and no follow up after 4 days. Very Poor Customer Service! When this gets resolve I will never purchase from them, ever!

  • Robert H

    Date: 02/14/2024

    Terrible company to deal with. I ordered a vacuum part on 1/22/2024 for $293.62 which I really needed. I was told that it would be shipped within 4 days and I would receive an email when it shipped. Two weeks later on February 5, they had charged my account for the money but I still had not heard anything, so I called them. They said my part would ship by the end of the week on February 9. On February 14, I called again and told them that I wanted to cancel my order and I wanted a refund. I asked for an email confirming my cancelation so that I could order from another company. They refused to send me an email and told me I had to wait for accounting to make the refund of my money in a couple of days and then they would send me an email. When I asked why they couldn't send me a confirmation of my cancelation so that I could order from another company today, they hung up on me.

  • Theresa G

    Date: 09/25/2023

    Told me it was out of Stock after I paid an submitted the order. I requested a Refund because I cant wait, so now Im waiting for a response

  • Sam P

    Date: 07/01/2023

    Terrible service. The vacuum I received was defective. They didn't respond to any of my attempts to get a refund or replacement, until I disputed the charge. Of course then they respond, and finally gave me a refund AFTER I PAID THE SHIPPING TO RETURN THEIR DEFECTIVE ITEM.

EVacuumStore.com is NOT a BBB Accredited Business.

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