Reviews
This profile includes reviews for Life Cycle Transitions's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 12 Customer Reviews
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Review fromChris P
Date: 08/07/2024
5 starsChris P
Date: 08/07/2024
I reached out to lifecycle after finding them on ****** my mom was in dire need of help and we were overwhelmed and really had no idea of how to tackle the issue this team came in and did an incredible job they were able to ***** the situation and construct an effective plan for resolution it was a pleasant experience to have constant communication and updates every step of the way within 30 days they had resolved our problem I would like to say thanks for your service and I would definitely recommend them for anyone seeking relief for this type of problem
Life Cycle Transitions
Date: 08/07/2024
Thanks *****, for your support and warm sentiments we appreciate your business and look forward to working with you again.Review fromLinda P
Date: 08/06/2024
5 starsLinda P
Date: 08/06/2024
I have used Life Cycle Transitions for many years for various clients of mines. I am extremely pleased with their work. They are very professional and all of my clients were very satisfied with their work. I would definitely recommend them to anyone in need of a professional caring company that is also very hands on until the job is completed.Life Cycle Transitions
Date: 08/06/2024
Thank you ***** for continued support of referring families over to Life Cycle Transitions. Its case managers and ************** like you that make our accomplishments possible.Review fromJohny M
Date: 08/05/2024
5 starsJohny M
Date: 08/05/2024
The service we received from this company was above and beyond our expectations. We were able to get our home clean out, organized, and ready to go just before my in-laws came over (last minute visit). I will definitely be using this company again.Life Cycle Transitions
Date: 08/06/2024
Thanks *****, for the beautiful heartfelt words we appreciated the opportunity and look forward to being available for you in the future.Review fromTHOMAS J
Date: 08/05/2024
5 starsTHOMAS J
Date: 08/05/2024
Great service from start to end. They are very helpful and knowledgeable. I would recommend them to everyone, you won't be disappointed.Life Cycle Transitions
Date: 08/06/2024
Thanks for the positive feedback, ****** I hope you and the family flourish in your newly transitioned home.Review fromWadsworth P
Date: 08/05/2024
5 starsWadsworth P
Date: 08/05/2024
Working with lifecycle transition was a great experience. I admired their commitment to doing whats best for the customer and Focusing on the needs of each individual person. They offered several different options to choose from which made it even easier to work with them. I would be happy to work with them again if the need arise.Life Cycle Transitions
Date: 08/06/2024
Thanks *********, **** enjoyed working together with you over the years and look forward to our future construction endeavors!Review fromLily J
Date: 08/05/2024
5 starsLily J
Date: 08/05/2024
My family and I reached out to this company on behalf of my Mother, whos had a hoarding issue almost our entire life and turned her house hazardous and unlivable! The *** of the company answered the call and was very kind and understanding of my Mothers situation and offered us the best possible option which was to clean, sort and organize her house. They took care of everything including finding my Mom a hotel to stay in while they clean her house. They handled everything with so much care and dignity!! Were eternally grateful!!!Life Cycle Transitions
Date: 08/06/2024
Thanks *****, your family was amazing and an ***************** to service we cant wait for another opportunity to service you again!Review fromKeven P
Date: 08/05/2024
5 starsKeven P
Date: 08/05/2024
I'm giving these guy 10 out of 10 due to the level of hoarding they agreed to turn around and the time it took them to turn it around. We'll I had recently lost my parents and they were extreme collectors of unnecessary things to say the less,so gor the past 30+ year my parent collected things that should have been thrown away immediately after the item was not long needed but of course they didn't so I contact Life Cycle Transition spoke with someone who was very knowledged on hoarding they came out and did an assessment and it turned out to be a level 4 which I expected it to be due to the 30+ years of collecting by my parents and along with some items I had store at the house myself including my brothers, but I was told the it would take between 9-10 day with the help of me an whomever else I got to assist me with putting labels on things that were of significant importance to me and my siblings that process took a day and a half the afterward with was the next day the serious work begin it was 4 guy and 2 women who cleaned and sanitizing every room immediately after the guy was done with them, the basement was packed from floor to ceiling and 2 of the guy cleared it in 2day keep in my that this is 4300sq foot home and these guy completed it in 7 day and these guys were honest and gave me money that was found which was around 900 in cash which I tried to back to them as a tip which they refuse to take, I will admit I was very concerned about this company at first due my anxiety but I went with them anyway which I must say I very pleases the the finish work and I have referred the to multiple friends and family these guy were very pleasant and professionalLife Cycle Transitions
Date: 08/06/2024
Thanks for the beautiful accolades *****, we had so much fun working together with your family everyone was so kind and appreciatively supportive. They made our job so much easier. Please dont hesitate to give us a call if you need us in the futureReview fromWill S
Date: 08/04/2024
5 starsWill S
Date: 08/04/2024
Great company had a wonderful experience working with them will totally hire again did a transition for moms house went incredibly wellLife Cycle Transitions
Date: 08/06/2024
Thanks for sharing your experience Will your project turned out so beautiful. I hope you enjoy your newly renovated home for many years to come.Review fromNadezhda M
Date: 12/15/2023
1 starNadezhda M
Date: 12/15/2023
One star out of 10 for deceptive pricing. Changes in price. ******* quoted me **** to clean one bedroom apartment. Dirty , but just cleaning. Nothing to throw away, we did it ourselves. When we refused the price he lowered it to ****. I gave him my cc right away. After work started I received proposal for ****. He promised the best team. One person came in AM. Another after 2 pm after my multiple complaints. He was very rude on the phone because I told workers about the amount Before he told me that he was not the boss and apparently he was. He threatened. To show before pic to the building manager. The apartment belongs to the blind ,bed bound elderly woman, who was coming from hospital and I was doing it for her. This company just a middle man company. They hire from other companies. The workers were good and did a good job. 1 day cleaningLife Cycle Transitions
Date: 12/16/2023
The client was quoted $3500.00 to perform a 1 day transition cleanup package consisting of packing sorting organizing and deep cleaning of her sisters apartment so she can return home from skilled rehab. However she stated she couldnt afford the quote as according to her it was to high for her afford, so to insure her sister can return home from the hospital before Christmas we applied our ***** holiday discount promo typically reserved only for Tufts health plan subscribers in order to reduce the price in addition to applying other small discounts giving her a tremendous discount that fit her budget. Thinking shell be thrilled and appreciative and at least say thank you however unfortunately as you can see that wasnt the case as according to her complaint ironically the cleaners did a terrific job we can verify that with text she sent praising our work only to go and write this negative review in effort to discredit our company for reasons I cant explain. We simply attempted to deliver an act of good will 2 weeks before Christmas in an effort to make the service more affordable and reunite a family for the holiday's.in addition to providing superb service of which we have text and this complaint to prove. This has got to be the most unusual complaint to date. We ultimately reduced our price and according to her complaint we actually did a great job cleaning the home which by the way took 3 hours longer then the contractural agreement and we didnt charge her the additional cost we simply absorbed that as well. Weve transitioned thousands of clients in the past 15 years in business and if ever we were deserving of at least a thank you this would certainly apply.Life Cycle Transitions
Date: 12/18/2023
Dear BBB,
I hope this message finds you well. We are writing to address a recent complaint filed by a customer regarding our ********************. We value transparency and wish to provide additional context to ensure a fair representation of the situation.
The client initially received a quote of $3500.00 for our 1-day transition cleanup package, inclusive of packing, sorting, organizing, and deep cleaning for her sister's apartment. Expressing concerns about affordability, we decided to extend the ***** holiday discount promo, typically reserved for Tufts health plan subscribers, as a goodwill gesture. This, coupled with other minor discounts, resulted in a substantial reduction to accommodate her budgetary constraints.
Despite our efforts to make the service more affordable and contribute positively to her family's holiday reunion, the customer's subsequent complaint has left us perplexed. Interestingly, she acknowledged the excellent job done by our cleaners in a text message, praising our services. It is disheartening to find that her online review does not align with her expressed satisfaction.
Moreover, we would like to highlight that, in an act of goodwill, we went above and beyond the contractual agreement by investing an additional 3 hours in cleaning without passing on the extra cost to the client.
With a track record of successfully transitioning thousands of clients over the past 15 years, we are genuinely puzzled by this situation. We believe that, given the circumstances, a note of appreciation would have been more appropriate.
We are committed to customer satisfaction and are open to addressing any concerns or clarifications needed. Our aim is to continue providing exceptional service and fostering positive relationships with our valued clients.
Thank you for your attention to this matter.Best Regards,
********************************
Review fromChristine L
Date: 07/10/2023
5 starsI called with a time sensitive emergency need and spoke with the owner. Although we were not able to use this service, the owner was very helpful and was willing to make accomodations to help in the time I needed which was very short. He tried very hard to help and come up with a solution which I appreciated. If I ever have a need like this I would call again.
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