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Business Profile

Garage Door Repair

A Plus Garage Door

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Door Repair.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Heidi B

    Date: 12/26/2023

    A Plus/Garage Door experts is a fraudulent business. My wood garage door was broken and falling down so I contacted several Wakefield garage replacement companies. One very nice lady gave me a quote for $2650 covering an insulated door with motor and remotes, but it would take 2-4 weeks for installation. A Plus contacted me while I was waiting for a call back from another business and gave me a verbal quote of $2300 for a cheap door and $2800 for an insulated door with windows. I said we were interested in the later and asked him to send a quote. The quote listed a door with no description for $2500 with $650 in other charges previously undisclosed and a photo of a nice looking door with windows. The total was $500 higher and it didnt come with a motor, but the rep said we could use our current one. We decided to go with them due to the nicer door and the fact that they could install next day. When I came to see how things were going I realized they gave us the wrong, very cheap door that sells for $468 at *********** The installers left and I called, ****, the rep. ** offered a 10% discount to make me happy. We were trying to figure out our options when he showed up at our house after dark while I was nursing my baby to demand I Venmo him the remainder, making me very uncomfortable. The discount was something by now were stuck still with a crappy door and a barely functional motor that needs replacing. On top of that, the door was installed crookedly and Ive been waiting a few weeks for a repair. Wish I had waited for the other company and realized they werent one of the two reputable ones I contacted. Dont know how the hit my contact info, but dont buy a door from phone number ending in ****.

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