Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hats

Boston Scally Company, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hats.

Reviews

Customer Review Ratings

4.59/5 stars

Average of 106 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromEric J

    Date: 10/18/2024

    5 stars
    I just wanted to share how much I love your product! I have probably 20 or better, and keep adding more as you release more and more exiting options! Its a cult following out there, and I get tons of compliments every time I am in public. In fact, I had a guy stop me at our local Scheels last week just to talk about how much we admire the product and company. Best caps out there, hands down! Join the family! Thanks again for being a great company with an amazing product. Loyal Patron,*.****
  • Review fromRick B

    Date: 10/17/2024

    1 star
    I would like to start off by saying that I think they have a good product. While I may not like all, there are plenty of hat options that are pretty cool.I am solely basing my review on the customer service end of the business.I own hats from Boston Scally. I recently purchased another one and had been so busy between work, physical therapy and a new baby, that I didnt have a chance to wear it. To be perfectly honest, I had kind of forgotten about it, so it had not yet even been opened. When I did finally open it, I found that it was the wrong size, and that it didnt quite grab me like the picture online, so I attempted to start the return process (my first). I was denied. It seems that they have a very strict 30 day return policy. I get that with certain items, especially those that have been worn. Again, I had just opened the box. Now I am stuck with a hat that does not fit me and I didnt really want. Because of this, this will be my final purchase from this company.I tried to go back and edit my review on ****** and it said that the company cannot be reviewed. That is also pretty shady.
  • Review fromCory V

    Date: 10/12/2024

    5 stars
    These caps are amazing, quality made and comfortable. The customer service people know what they are doing as well. They are good at what they do at this company. I highly recommend picking up one of these caps. I bought a limited edition Frankenhead to start and then got the punk. Both different styles and both are good looking and comfortable. Thank you Boston Scally ***
  • Review fromPaul M

    Date: 10/10/2024

    5 stars
    I love these hats. I ordered one about two months ago and I like it so much, I ordered 3 more to go with different styles. Best fitting hat I own.
  • Review fromDaniel S

    Date: 10/06/2024

    5 stars
    If you want great get a Boston Scally cap great product with great quality as well as agreatcpanywith extremely helpful people iamso friggin excited I got my order with The Ace, the b grey boondockcap, thehebruiseri in navy blue , the bare knuckle iron and gravel its hard to pick a favorite they all fit good a look great th quality great I know some folks may think they are pricy but you get great quality of caps wfrom great group of people that stand by ther products and they answer peoples emails with questions within reasonable timeframe if you have never had one get one youll love it the quality and loook great for night onthe town o. I would suggest email them with questions to help decide what is best fit for your melon that way your stylin and rockin the best cases around Boston Scally caps rule ihave four more orders in transit the bruiser is nice lightweight summer cap they have other caps for summer weather also and they have a lot of great caps that are a wool polyblend so your melon stays warm in colder weather thank you Boston Scally new lifetime customer: *** ***** after having a stoke in April this has helped brighten my mood cause **** I look good with these on. And the good news is Im far enough along in recovery Im getting around without a cane or etc. not bad for having stoke on April 8 2024 at 6 months Ive accomplished recovery to point that physical therapist all saying most folks they have seen dont get to this point of recovery until a year after stroke soo all the hard work and pain were well worth it so rewarded myself with around 8-12 caps of great quality and tradition its easy to buy a few right now they have deal going so get on over to www.Boston ************************** Thank you again Boston Scally for making great caps available at a decent price and Thankyou for all your help when I was trying to figure out what would best suit my smal melon Thank you. *** ****
  • Review fromRichard O

    Date: 10/05/2024

    5 stars
    Amazing products, high quality, very top notch company. Selection for days!
  • Review fromSpencer H

    Date: 10/03/2024

    1 star
    Staff is condescending, snide and disrespectful, more interested in countering complaints vs. solving them. ***** claims on shipping. Horrible service.
  • Review fromANDRE F

    Date: 10/02/2024

    5 stars
    I ordered a Scally Cap awhile back and it fit perfectly. I wear it all around but found that I needed different colors to match my outfits, so months later I ordered three more caps. Only one of them fit right so I sent the others back to swap them out since I figured I got a weird batch. When they came in, they were large also, so I sent them back a third time for a smaller size and they fit awesome. Boston Scally worked with me a few times with a difficult issue which was clearly my fault. I get comments on my caps almost every day. They take pride in their stuff.
  • Review fromRANDALL Q C

    Date: 09/25/2024

    5 stars
    To start with I love there caps all the styles and colors, ************************ when and if you need help they respond very quickly and do whatever to help you out Thanks for doing what you all do!
  • Review fromChris C

    Date: 09/04/2024

    5 stars
    Very nice Scally Cap, fits well. I went by the sizing chart provided on the website + great customer service, shipped fast. I would definitely buy again.Will be ordering more in the near future.Thank you!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.