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Business Profile

Plumber

Akian Plumbing, LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

5

Average of 2 Customer Reviews

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Review Details

  • Nathaniel K

    Date: 02/23/2025

    We came home from vacation late in the day to find our heat was out. ******* from Akian came out right away. It turned out to be a really thorny problem, but ******* was extremely knowledgeable and persistent, and was happy to explain what she was doing as she did it. What impressed me the most, however, and made the ultimate difference to me being truly WOWed and making Akian our new go-to HVAC and plumbing call, was how conscientious ******* was. She felt a strong obligation to do right by us and didnt want to leave us without heat. She stayed much longer than another technician might have trying to find and solve the problem. When she exhausted her options with the equipment she had and had to call it for the day, she felt that she couldnt charge us (even for the parts she already had used up to that point) until it was actually fixed - again, WOW! She came back the next day with more parts and a second pair of hands, Mikey, and fixed it! Thank you so much ******* and Mikey, and thank you so much Akian for having their back while they made decisions in their customers best interests. Its clear that ********************** treats both their customers and their employees right; that trust cant be bought, it has to be earned, and Akian has earned it. Well be going with Akian going forward!

  • Jeff P

    Date: 02/03/2025

    Tenants had no hot water from our tankless water heater. Akian was there within a half hour, quickly diagnosed the problem and did the fix right away - no delays or arrival windows or wait for parts. They got our tenants hot water again before some knew there was a problem. Thanks, Akian!

Akian Plumbing, LLC is BBB Accredited.

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