Reviews

This profile includes reviews for EG America, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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EG America, LLC has 83 locations, listed below.

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  EG America, LLC

  165 Flanders Road Westborough, MA 01581

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  Cumberland Farms

  6 Old Windsor Rd Bloomfield, CT 06002

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  EG America

  257 Centerville Rd Lancaster, PA 17603

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  EG America

  220 N 9th St Stroudsburg, PA 18360

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  Kwik Shop

  2040 S 56th ST Lincoln, NE 68506

Review Details

• Review fromNathaniel H

  Date: 11/04/2022

  1 star
  I use SmartPay gas rewards (subsidiary of Cumberland Farms), which requires a bank account to be linked. When I changed banks, I forgot to switch this account. When a gas charge was not able to go through, rather than simply informing me I need to update my payment information (like any other company I've ever done business with!), the payment was referred to the debt collector CheckRedi who immediately charged a $35 fee. When I called they staunchly refused to waive the fee stating it was in the terms of service. SmartPay also passed the buck to CheckRedi and said nothing can be done. Given I just got married and changed a variety of accounts and credit cards, I inevitably forgot a few accounts and didn't have updated payment information on file for a few recurring charges. In every other instance, as you would expect, I was informed by the business that I needed to update my payment information which I promptly did. Charging a $35 fee for this and pointing to fine print in terms of service for gas rewards that no one would ever read is so absurd it's hard to put in words. This is an exorbitant and exploitative business practice that should be immediately stopped. I would be filing complaints with the MA Attorney General and Consumer Financial Protection Bureau as well.

• Review fromChristine S

  Date: 11/03/2022

  1 star
  I was just in the **********, ******** ***** store and was never so insulted in my life. I went to gas up, get lottery tickets and to pick up a bottle of wine for a dinner party tonight. I have been in this store thousands of times, have spent thousands of dollars there over the past 10 years as I live right around the corner. When the wine rang up it was more than the shelf price, so I asked him about it. He got angry and said "I've had people like you in here before." "Like who?" I replied, "A customer who wants feels the shelf price should be honored?' He smiled smugly at me and said "No, just people like you." "Like me? Do you think I'm some homeless person, or someone you think you can just insult with derogatory comments?" "I can't change the price." "Thats fine, I can deal with that, What I won't deal with is someone so insultive and condescending." Then the little fu***r looked at me and laughed.I have never been so ****** in my life at a young punk who thinks he can insult someone he has never seen before and who he has no idea about. I will work tirelessly to get this store shut down...

• Review fromRon K

  Date: 10/20/2022

  1 star
  The current operator of the ***** station at College and Prospect in ********************* at 2;20 PM, 10-20-2022, is a is a dangerous maniac. When I had a question about my gas receipt he immediately blew up and said I called him a liar. He followed me outside to my car at the pump yelling at the top of his lungs and telling me to call the police. I didn't have my phone and didn't want to do that anyway. I thought he was going to beat me up. As I drove away he continued screaming at me. This guy is a lunatic who is a bomb ready to explode. He is going to hurt someone if he hasn't already. I suggest **** and Jug get rid of him. I am certainly not going to go there if he is still the operator.

• Review fromJOHN C

  Date: 08/20/2022

  1 star
  CUMBERLAND FARMS IN BRISTOL RI ON *********** BE VERY CAREFUL WHEN YOU GET A HOT COFFEE THERE AT THE BOTTOM ABOUT QUARTER LEFT IN CUB IS LOADED WITH COFFEE GRINDS I STARTED TO CHOKE THANK GOD I THREW UP MOST OF THEM THIS IS A ON GOING THING THEY DONT CHANGE THE FILTER JUST KEEP ADDING THE GRINDS BE VERY CAREFUL

• Review fromFrank K.

  Date: 07/23/2022

  2 stars
  Terrible way to treat a very longtime customer!!. Purchased a coffee ( as I do EVERYDAY for as long as I can remember) used my ******** for $1.06. Had an annual subscription go thru my bank that I had completely forgotten about and the SmartPay charge was declined. Those crooks charged me $35 for a $1.06 coffee. I know the rules but a ****% fee for one $1 mistake out of thousands of transactions over probably 15 years seems extreme to me. I wrote to Cumbys and SmartPay and absolutely no response!! At least theres a Speedway on my way to work that I can give my business to .