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Business Profile

Searchers of Records

Search People Free

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Searchers of Records.

Complaints

This profile includes complaints for Search People Free's headquarters and its corporate-owned locations. To view all corporate locations, see

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Search People Free has 2 locations, listed below.

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    Customer Complaints Summary

    • 64 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/19/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have requested People Search to remove my information on separate times.. And yes, I have followed their two step process to remove it... It does not and will not remove it....
      What are my options if they once again toot remove all information regarding me?/ Can I sue them??? What our my options?

      Thank you,

      Tana *****

      Business Response

      Date: 10/25/2022

      Business Response /* (1000, 5, 2022/09/20) */
      Hello,

      We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us


      Consumer Response /* (3000, 7, 2022/09/26) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      The information is still on the web and has not been removed!!!! Wondering what is it going to take to get this business shut down as I see lots of people with this problem. We need your help


      Business Response /* (1000, 11, 2022/10/03) */
      Hello,

      We have already removed your listing from our website as of 09/19/2022. Please ensure that you clear your browser cache and do not click on saved links. Then re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us


      Consumer Response /* (3000, 13, 2022/10/05) */
      Re: BBB Complaint Case# 36194588 (Ref#XX-XXXXXXXX-XXXXXXXX-XX-XXXX)
      External
      Inbox

      Tana ***** <************@outlook.com>
      Oct 4, 2022, 5:25 PM (15 hours ago)
      to me

      I am not happy and People Search Free has NOT removed my name and age and addresses from the web!!!! If you look up Tana *****, you will see under people search my whole history...

      Please advise how to have then remove this

      Thank you,

      Tana *****


      Business Response /* (4000, 15, 2022/10/05) */
      Hello,

      We have already removed your listing from our website. Please re-perform the search on your end. If you are seeing sponsored websites that contain your information, you will need to contact those companies for further assistance regarding their opt out process. We cannot remove records from other websites.

      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:09/18/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The website has my personal information and I want my information to be removed as soon as possible.

      Business Response

      Date: 10/27/2022

      Business Response /* (1000, 5, 2022/09/19) */
      Hello,

      We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
      Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

      https://www.searchpeoplefree.com/opt-out

      If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online.


      For additional information about the removal of your information, please visit our Privacy Policy found at
      https://www.searchpeoplefree.com/privacy-policy.


      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:09/14/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On the first page, four websites down, my address and apartment are shown when I google my name. I requested my information be taken down due to safety issues after a domestic violence incident, but the address and apartment are online for the public. I would like this to be completely removed for safety issues.

      Business Response

      Date: 10/27/2022

      Business Response /* (1000, 5, 2022/09/15) */
      Hello,

      Are your records still available on SearchPeopleFree.com? If so, please provide the URL for the listing you are referring to and we would be happy to assist with your removal. If your records are removed from SearchPeopleFree.com but are still available via a google search you can remove the information cached by google by following the directions on the URL provided below:

      https://support.google.com/websearch/troubleshooter/3111061?hl=en

      Thank you,
      SearchPeopleFree.com

    • Initial Complaint

      Date:09/13/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I found my personal information on https://www.searchpeoplefree.com/
      the website shows my personal phone number and address

      Business Response

      Date: 10/27/2022

      Business Response /* (1000, 5, 2022/09/15) */
      Hello,

      We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
      Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

      https://www.searchpeoplefree.com/opt-out

      If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online.


      For additional information about the removal of your information, please visit our Privacy Policy found at
      https://www.searchpeoplefree.com/privacy-policy.


      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:09/04/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      https://www.searchpeoplefree.com/address/va/alexandria/curtier-dr/6043/d

      This website has my personal information available publically without my permission and would like to request removal.

      Business Response

      Date: 10/07/2022

      Business Response /* (1000, 5, 2022/09/08) */
      Hello,

      We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
      *******************************************

    • Initial Complaint

      Date:08/30/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I learned my private Information is on display at searchpeoplefree.com.
      This is not only not authorized, but I also have concerns of possible fraudlent activity. My financial institution had a breach over a year ago, in which my identity was stolen- I have to be extremely cautious as my email, telephone may be on the dark wrb.

      I pay Intuit to monitor for some unusual activity as well - that is close to $200 /year.

      I do not want this searchpeoplefree.com website to make my information available- yet they did -
      I want them to stop and remove all my record - but how to hold them accountable? Where are they getting my information from?
      Ate they in a scheme with whoever stole private data from my banking institution and now make my record and others publicly available?
      This is nothing short of unacceptable, if not illegal?
      Can the BBB find ways to investigate how they are sourcing private information? And illegitimately making private information availabe?
      How to expose tgem, close this type of business from apparently continuing to violate privacy?
      I am so disgusted, help me to stop this abusive pattern! Please.

      Business Response

      Date: 10/07/2022

      Business Response /* (1000, 5, 2022/09/02) */
      Hello,

      We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
      Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

      https://www.searchpeoplefree.com/opt-out

      If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online.


      For additional information about the removal of your information, please visit our Privacy Policy found at
      https://www.searchpeoplefree.com/privacy-policy.


      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us


      Consumer Response /* (3000, 7, 2022/09/05) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      I refuse to visit the site, to opt out. I do request the company to remove this unauthorized publication ; selling of my private information ( without my prior knowledge or consent). They need to be accountable I also requested details of how they obtained my record ,

      I had my file electronically stolen from one financial institution , hence it is important to know how this website acquires personal data and displays them at their choice - satisfaction . I request they demonstrate how they were authorized to display my personal information . Without excuses or asking me to clean up their improper behavior - under which law can you actually be so invasive to our privacy? please do the right thing, this is irresposible practice.


      Business Response /* (4000, 9, 2022/09/08) */
      Hello,

      We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:08/29/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I do not know a majority of these people or these emails that are listed under my name.

      People don't need to know my previous married names, etc. I put that on a background search if I am applying for a position- they are the only people that need to know this I mean I feel like I've got a camera in my house being spied on- not only that, who is *** ********** who is ***** W Hart those people are not me- I want this information about me and my life taken off the internet. Random searches is one thing- a complete history of my life is another. I feel terrifically violated.

      Business Response

      Date: 09/19/2022

      Business Response /* (1000, 5, 2022/09/02) */
      Hello,

      SearchPeopleFree has access to billions of public records, including the most recent and 40-years' worth of historical data. This allows us to provide information about most every person or business in the United States. Public records are created from a variety of sources, including census records, phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.

      The person you searched for is likely to have lived at several addresses, and our system gathered information about each one. The system also compiled a list of every person who lived at each address. The names listed in the 'Relatives' section are people who once lived at the same location as the person you searched for and shared other information (such as last name). These people also may have, by coincidence, simply just shared a residence or lived in a particular location at different times and may never have known each other.

      Although SearchPeopleFree provides public records, we do not create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so SearchPeopleFree is always able to offer the most up-to-date and accurate information possible; however, this information must be publicly reported by the person.

      While we are unable to correct your records, you may have them removed if you so wish by following the link below.
      https://www.searchpeoplefree.com/opt-out

      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:08/20/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am again requesting removal of my personal information from your databases and all others affiliated. I did not consent to have my personal information sold on your site. There is very sensitive information listed and I am requesting removal. I have followed the steps on your website to have my information removed and my personal information is still showing. Again, requesting all of my personal information removed from your databases due to confidentiality concerns. Please advise.

      Business Response

      Date: 09/09/2022

      Business Response /* (1000, 5, 2022/08/24) */
      Hello,

      We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
      Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

      https://www.searchpeoplefree.com/opt-out

      If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online.


      For additional information about the removal of your information, please visit our Privacy Policy found at
      https://www.searchpeoplefree.com/privacy-policy.


      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us

    • Initial Complaint

      Date:08/17/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Take my personal information off of this site. You have no right to use it

      Business Response

      Date: 09/09/2022

      Business Response /* (1000, 5, 2022/08/24) */
      Hello,

      We are happy to assist you with the removal of your information from being shown on our website. There are 2 easy ways to do this:
      Please click this link (or copy and paste this URL into your browser if clicking doesn't work) to be brought directly to our opt out page and follow the automated process online:

      https://www.searchpeoplefree.com/opt-out

      If you are a California resident and are looking to exercise your right to opt out or delete your personal information pursuant to the California Consumer Privacy Act (CCPA), please click on the link titled "Do Not Sell My Info" on the footer of the home webpage and follow the automated process online.


      For additional information about the removal of your information, please visit our Privacy Policy found at
      https://www.searchpeoplefree.com/privacy-policy.


      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us


      Consumer Response /* (3000, 7, 2022/08/25) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      It is not acceptable that I am being requested to remove information that I never gave permission to be published on your site in the first place. Please remove all of my personal information from the site and affiliated sites


      Business Response /* (4000, 9, 2022/09/08) */
      Hello,

      We have submitted your listing for removal, per your request. Please allow 3-5 business for this to reflect online. Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

      Best regards,
      SearchPeopleFree Customer Support
      https://www.searchpeoplefree.com/contact-us


      Consumer Response /* (2000, 11, 2022/09/09) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:08/09/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Please remove me from google search results. I've asked repeatedly and I get the same generic reply copy paste that says I can contact google to be removed from the search listings but I actually can't because the search results goes to a removed listing that no longer exists. All I'm asking is if search people free will be do considerate to get my personal information removed from google search since I never asked to be on any search or on search people free in the first place. Please go the extra mile and remove all my information and not just a halfway removal. I've asked nicely repeatedly. If I could do it myself, I wouldn't need to bother with contacting through this bbb. Please just help a person out who never ever was asked to be listed or wanted to be listed. This is wrong! Should be a law for these websites to ask people to opt in before being listed without asking. I know it's a paycheck for those working for this company but I hope in time you all find a much better job. It's amazing what someone finds by google searching a name. At the very least hide the personal information rather just putting it all right on google and make people pay a fee for addresses and phone numbers. Your company just gives the information. I don't see how people need to pay for a membership when you already just give the information right out on search. I feel terrible for the people trying to hide from abusive past situations. Imagine if some crazy mad person just googled a name and there's the information right there thanks to search people free for some crazy person to just go locate and who knows possibly harm or worse to some lady or old person or child or some crazy ex go harm an ex husband or boyfriend because women harm others as well. All different types of band people in the world just need to google search and search people free has the personal information for free right on google possibly get someone hurt or much worse. Shane on your company for this. Please REMOVE

      Business Response

      Date: 09/09/2022

      Business Response /* (1000, 5, 2022/08/15) */
      Hello,

      Unfortunately, we do not have the ability to remove any listings from Google. We apologize for the inconvenience.

      You can remove the information cached by google by following the directions on the URL provided below:

      https://support.google.com/websearch/troubleshooter/XXXXXXX?hl=en

      Thank you,
      SearchPeopleFree.com

    Search People Free is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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