Complaints

This profile includes complaints for T. Rowe Price Associates, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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T. Rowe Price Associates, Inc. has 9 locations, listed below.

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• 

  T. Rowe Price Associates, Inc.

  100 E Pratt St Baltimore, MD 21202-1009

• 

  T. Rowe Price Associates, Inc.

  4515 Painters Mill Rd Owings Mills, MD 21117-4903

• 

  T. Rowe Price Associates, Inc.

  PO Box 17490 Baltimore, MD 21297-1490

• 

  T. Rowe Price Associates, Inc.

  105 E Lombard St Baltimore, MD 21202-1033

• 

  T. Rowe Price Associates, Inc.

  370 Old Trail Rd Baltimore, MD 21212-1516

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/12/2025

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  T. Rowe Price significantly changed the funds and type of funds in its ********************************* including the name. They did NOT notify clients in advance. We got a letter more than 60 days after the changes occurred. They sent us a report in March, but it was under the new name, which no one recognized. There was no cover letter explaining the name change, the fund changes and the change to philosophy in the fund's choice of stocks. Three of 16 funds, nearly 25% were removed. These were all international funds. International exposure is now very limited. We needed to know about these changes BEFORE the funds were sold not AFTER. Internal funds have now increased in trading price significantly and I would not be able to buy as many shares if I sold my funds now. They disenfranchised me and everyone else by not being honest, forthright and candid with us, before making the change.

  Customer Answer

  Date: 05/21/2025

  You said I could send you the a  form  that you send me giving  permission to speak to *. **** Price. I put it in the mail two days ago.  How can you close my issue when you ***** even have my form yet?  If you didn't need the form why did you ask me  to send it  to you.  You didn't even bother to look at it, as you don't have it yet.

  I would like to know what T. Rowe Price said to you that made you decide to close this case.  They did NOT provide me with any advance notification that they were changing the types of funds they invest with.  That is a violation of SEC regulations.  Do you not understand this?  When you close a case and don't give me any idea what was discussed, it's rude and disconcerting. What they told you was probably some garbage by their "corporate office" who wanted you to drop this case.  I did have someone from their "executive office" call me, and she  concurred that advance notice must be given to investors before major decisions are made to change the focus of investing for a mutual fund.  However, your decision to drop this case without hearing from me tells me that you really aren't' interested in the issue.  Please, in the future, don't' bother asking people to fill out and  send you forms since you have no intention of using the form before you close the case.  You are just wasting people's time and money.  I've been very disappointed with the (lack) of results I've received from BBB over the past few years and will cease using you.  It's apparent you are just acting as a panacea and you really don't' have much interest in clients who have been taken advantage of by large businesses.

  I'll call you in the morning.

   

  ***** *******

  Business Response

  Date: 06/05/2025

  Ladies and Gentlemen,

  Thank you for contacting T. Rowe Price. For security and privacy reasons, we are unable to provide any client-specific information to your office. We will contact the client directly to address the concerns that were raised.

  Sincerely,
  

  T. Rowe Price **************

  Customer Answer

  Date: 06/06/2025

   
  Complaint: 23310255
  
  I am rejecting this response because:  T. Rowe Price called me several days ago and claimed they had sent me a letter in advance of changing the mixture of funds in this fund in which I am invested.  I never received the letter.  When I told the young woman with whom I spoke that she had a letter that was never sent and that she did NOT have the correct letter, she became flustered and said she'd have to check further.  She said that was the only letter provided to her!  She works in the **************** and she had no clue that she was given the wrong letter by her supervisors.  this company is just stalling, lying and trying to ignore the issue.  They don't' even provide people in the **************** who reach out to the customers with the correct information!  That was shy I had to talk with nine people and spend hours ont he phone because they don't' have the same letters that are sent out to customers informing them that these changes have already been made.   I guess I'll have to report them to the SEC.

  
  
  Sincerely,
  
  ***** *******

  Business Response

  Date: 06/13/2025

  Ladies and Gentlemen,

  Thank you for contacting T. Rowe Price.
  

  For security and privacy reasons, we are unable to provide any client-specific information to your office. We will contact the client directly to address the concerns that were raised.
  

  Sincerely,
  

  T. Rowe Price **************

  Customer Answer

  Date: 06/13/2025

   
  Complaint: 23310255
  
  I am rejecting this response because: See attached letter.  They have reached out to me, but they have not solved the problem or explained what gives them the right to change the make up of the fund I am invested in without giving me proper notice.  I got a notice AFTER they had already made the change.  It deprived me of the right to move my money elsewhere when the fund ws higher.  Now it has dropped in value and if I move my money to a similar fund as the one they had before, I will incur a loss.
  
  Sincerely,
  
  ***** *******

• Initial Complaint

  Date:03/24/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have money in a **** account at *.**** **********************. They are refusing to allow me access to the money.The issue is that the phone number they have on the account is incorrect, it is the phone number of my former employer therefore when I attempt to access my account the verification code goes to my former work phone number. I have called them numerous times but they refuse to correct this by phone. They are insisting on me going thru their authenticator process which will not work because my middle name is fully spelled out on my drivers license but the account only has my middle initial. I have called them numerus times but, they refuse to help me, citing their procedure.PLEASE NOTE THAT WHEN I INITIALLY SIGNED UP FOR THE ACCOUNT, I CHOSE THE ANNUAL CONTRIBUTION INCREASE BY MISTAKE. THEY REFUSED TO HELP ME BY PHONE, BUT MY FORMER EMPLOYER WAS ABLE TO CALL AND HAVE THE ANNUAL INCREASE WAS REMOVED. SO, THEY ALLOWED THAT PERSON MAKE A CHANGE TO MY ACCOUNT BY PHONE BUT WILL NOT DO SO FOR ME, THE ACCOUNT HOLDER.I HAVE NOTIFIED THEM THAT THE AUTHENTICATOR PROCESS DOES NOT WORK BUT THEY STILL REFUSE TO HELP ME BY PHONE. I ASKED TO SPEAK TO A SUPERVISOR BUT WAS INFORMED THAT THE SUPERVISOR WOULD NOT SPEAK TO **** HAVE PROVIDED THE ANSWERS TO THE SECURITY QUESTIONS AND THEY ADMITTED THAT THEY ARE SPEAKING TO THE ACCOUNT HOLDER BUT REFUSE TO ASSIST ME. I JUST NEED THEM TO CORRECT THE PHONE NUMBER ON THE ACCOUNT TO MY CELL PHONE NUMBER-************.YOUR ASSISTANCE WOULD BE APPRECIATED. THANK YOU

  Customer Answer

  Date: 03/25/2025

  Hello,
  Attached, please find the completed form.
  Thank you.
  

  Business Response

  Date: 03/26/2025

  Ladies and Gentlemen,

  Thank you for contacting T. Rowe Price.

  For security and privacy reasons, we are unable to provide any client-specific information to your office. We will contact the client directly to address the concerns that were raised.
  

  Sincerely,

  T. Rowe Price **************

• Initial Complaint

  Date:01/08/2025

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  RE: CORRESONDENCE # ******.....I was notified by T. Rowe Price that I was named as a beneficiary on a retirement account held by THE Deceased **** ********, who passed away 16 years ago.Despite being named as the beneficiary, I have not received any account statements or communications regarding the account for the past 16 years. Since being notified by T. Rowe Price of this inactive account in November 2024, I made repeated attempts to contact T. Rowe Price to obtain information regarding the account but have been met with negligence and lack of response to as why this account sat dormant for 16 years.Due to the time elapse of over 16 years, a death certificate is currently unavailable, complicating the resolution of this matter.T. Rowe Price has a duty to communicate with account holders and beneficiaries regarding thier accounts. Their failure to provide statements and respond to inquiries constitutes negligence on thier part per the Investement Advisors Act to keep clients informed. They are now putting the burden on myself who has been unable to manage or understand the status of the account or its value. To seek legal counsel that may in fact cost me more then the value of the fund. I was provided no information regarding the account to make an informed decision.I request that T. Rowe Price to provide all relevant account statements and information regarding this account as I was verified by T. Rowe Price as the designated beneficary.I even went as far as to suggest and agree to a Hold Harmless Agreement regarding the release of any funds and closure of the account.

  Business Response

  Date: 01/09/2025

  Ladies and Gentlemen,
  
  Thank you for contacting T. Rowe Price.
  
  For security and privacy reasons, we are unable to provide any client-specific information to your office. We will contact the client directly to address the concerns that were raised.
  
  Sincerely,
  
  T. Rowe Price **************

  Customer Answer

  Date: 01/09/2025

   
  Complaint: 22783427
  
  I am rejecting this response because:
  T **** price has not met there fiduciary responsibility by letting the account of deceased **** ******** stay inactive for 16 years. The investment advisors act stipulates transparency to all clients on a regular basis. 
  Sincerely,
  
  ***** ********

  Business Response

  Date: 01/09/2025

  Ladies and Gentlemen,
  
  Thank you for contacting T. Rowe Price.
  
  For security and privacy reasons, we are unable to provide any client-specific information to your office. We have contacted the client directly to address the concerns that were raised.
  
  Sincerely,
  
  T. Rowe Price **************

  Customer Answer

  Date: 01/10/2025

   
  Complaint: 22783427
  
  I am rejecting this response because:
  They failed to meet thier fiduciary obligations for ********************************************** beneficiary. They have provided no information on the value of the account or anything else for over 16 years. This is unacceptable from any ivestment company 
  Sincerely,
  
  ***** ********

• Initial Complaint

  Date:10/25/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I opened a T Rose Price account, deposited 2500$ into my account and then the next day theyve locked me out of my account for my own safety f****** ******** I want my f****** money and my account closed

  Business Response

  Date: 10/25/2024

  Ladies and Gentlemen,
  
  Thank you for contacting T. Rowe Price.
  
  For security and privacy reasons, we are unable to provide any client-specific information to your office. We will contact the client directly to address the concerns that were raised.
  
  Sincerely,
  
  T. Rowe Price **************

  Customer Answer

  Date: 10/27/2024

   
  Complaint: 22470449
  
  I am rejecting this response because:
  no one has contacted me at all and Ive called multiple times with no answers
  Sincerely

  ,
  
  ***** *******

  Business Response

  Date: 10/28/2024

  Ladies and Gentlemen,
  

  Thank you for contacting T. Rowe Price.
  

  For security and privacy reasons, we are unable to provide any client-specific information to your office. We will contact the client directly to address the concerns that were raised.
  

  Sincerely,
  

  T. Rowe Price **************

  Customer Answer

  Date: 10/28/2024

   
  Complaint: 22470449
  
  I am rejecting this response because:
  Its been over a week and everything I call I get no information, and no help. And no one from T **** price has reached out me AT ALL
  Sincerely,
  
  ***** *******

• Initial Complaint

  Date:09/04/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a past employee of ******************************************** my employment ended on 6/30/24. T. Rowe Price retirement services managed the retirement plans for that company. I have been attempting to rollover my funds to another retirement fund and have been getting nothing but delay tactics from *** to do this. All they will say is due to complicated calculations with the fund we can not dispense any funds. Although I am vested and all my funds have nothing to do with my past employer. I have called numerous time and have emailed the company and have received no satisfactory response to this situation.

  Customer Answer

  Date: 09/05/2024

  Authorization to
  Release Personal/Client Information
  
  
  
  
  Certain laws and professional standards require financial institutions, debt collectors, attorneys and other businesses to maintain the confidentiality of certain nonpublic personal information about their customers/clients.  Accordingly, to assist you in resolving the complaint you filed with the Better Business Bureau (BBB), we need your written authorization and signature below.  Without your authorization, BBB might not be able to provide assistance.
  
  
  
  
  I authorize T. Rowe Price ******************* ________________________________________________ [name of business] to disclose to BBB personal/client information related to the BBB complaint I have filed so that BBB, at my request, may assist in the resolution of my complaint.  Personal/client information may include the following if applicable: (a) information about a transaction or payment, (b) student records, (c) information about an alleged debt, and (d) information covered by an attorney/client privilege.  If applicable, I waive the attorney/client privilege to the extent reasonably necessary for the attorney to communicate with BBB about my complaint.
  
  
  I authorize BBB to use and disclose to the business personal/client information related to the BBB complaint I have filed to the extent necessary to assist in the resolution of my complaint.  I also authorize BBB to use information about my experience for research on marketplace practices, which may lead to publication of aggregate and demographical data but will not result in the publication of personal/client information.
  
  
  A photocopy or facsimile of this authorization will be valid.
  
  
  
  
  
  
  **** Swayne_______________________________________________________
  SignatureDate: 9/5/24
  
  
  
  
  **** Swayne____________________________
  Name
  
  
  
  
  ____________________________
  Relationship
  (if the person signing the release is not the business customer)
  
  

  Business Response

  Date: 09/06/2024

  Ladies and Gentlemen,

  Thank you for contacting T. Rowe Price.

  For security and privacy reasons, we are unable to provide any client-specific information to your office. We (have contacted/will contact) the client directly to address the concerns that were raised.

  Sincerely,

  T. Rowe Price **************

  Customer Answer

  Date: 09/06/2024

   
  Complaint: 22238080
  
  I am rejecting this response because:
  
  Sincerely,
  
  **** ******

• Initial Complaint

  Date:04/17/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Refusing to allow withdrawal. I have an excess contribution into my **** ***. Its a simple fix, I just need to withdrawal the funds that I deposited. Yesterday, I spent almost 2 hrs on the phone then signing all required documentation. The next day I received an email saying they needed more information. Im now being told that I have to come up with an exact number on how much I deposited and the earnings for each deposit. I asked how am I supposed to get this info? They replied I just have to figure it out. Ive been with trow for years as a customer and ********************** in the stock. Now that I have a problem and after talking to multiple employees, I realize this is a poorly managed company with untrained/uneducated employees. Stay away from this company at all cost and if youre with them-LEAVE. Because the moment you have a problem youre screwed. Ive spent 3 hours on the phone, completed all documentation, and still am at ********. The apathy with this staff is honestly insulting. Now im gearing up to transfer everything from this company and can only imagine the nightmare ahead. Whole operation is a joke and Im done being apart of it.

  Business Response

  Date: 04/17/2024

  Ladies and Gentlemen,

  Thank you for contacting T. Rowe Price.

  For security and privacy reasons, we are unable to provide any client-specific information to your office. We will contact the client directly to address the concerns that were raised.

  Sincerely,

  T. Rowe Price **************

  Customer Answer

  Date: 04/23/2024

  Radio silence from this company. I received on call last week. I asked if I could call back. I felt this was a reasonable request since this company clearly has no respect for personal time and I had spent 6 hrs (while at work) over the previous 2 days. 
  Ive been trying to reach them since Thur last week. 

  Business Response

  Date: 04/23/2024

  Ladies and Gentlemen,
  Thank you for contacting T. Rowe Price.
  For security and privacy reasons, we are unable to provide any client-specific information to your office. We (have contacted/will contact) the client directly to address the concerns that were raised.
  Sincerely,
  T. Rowe Price **************

• Initial Complaint

  Date:04/10/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In May 2023 I instructed them to roll my **** 401K to a **** ***, and a traditional 401K to another traditional 401K. Without my consent, they rolled my traditional 401k into a **** ***. I was told by ******* ****** that it was an irreversible transaction. This now increased my tax liability $11,256 in federal and $1,013 in state taxes. This is a total of $12,269 in increased taxes that I have to pay due to their negligence.

  Customer Answer

  Date: 04/12/2024

  TRowePrice reached out to me and is working with me on this issue. I would like to drop my case with them.

• Initial Complaint

  Date:02/29/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I took a loan out 09/2023 for about $110 each paycheck and they forgot to deduct the money from my pay which led to them changing the original amount from $110 to $253.00 . The loan was paid off as of 2/8/2024 and they are still deducting the amount from my paycheck .This was escalated to a manger at **** Price on 2/16 and nothing has been done .

  Business Response

  Date: 03/01/2024

  Ladies and Gentlemen,

  
  Thank you for contacting T. Rowe Price.

  
  For security and privacy reasons, we are unable to provide any client-specific information to your office. We (have contacted/will contact) the client directly to address the concerns that were raised.

  
  Sincerely,

  
  T. Rowe Price **************

  Customer Answer

  Date: 03/05/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** **********

  Customer Answer

  Date: 03/05/2024

  I spoke with someone from **************** who told me they never received the payment from my e player so I e-mailed my HR department who sent me a check for the requested amount . The check came from **** directly so they did receive the payment sent to them of 2/16. I requested a supervisor to call me back and as of today no one has called me back about the mid information provided . Terrible customer service and they provided misleading information 

• Initial Complaint

  Date:02/19/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  About 12 years ago I had a retirement set up by the owner of my old job. The mans name is ******** *********, the company name was **** ** **** ***. Over this time I have recieved numerous letters from T. RowePrice stating that immediate action is required for me to contact their company to discuss the account, stating that if I do not contact them I will forfit any and all earnings. I have been trrying to resolve this the entire time. I have provided the company with all requested information of my name, ****** ***********, my DOB of ********, my social security number, ending in ****, my past 2 addresses of *** ******* ****** *** *, Rochester NY 14612 and *** ******* ***** Rochester, NY 14612. I have been treated with the absolute up most disrespect, I have litterally been laughed at. They will give me absolutely no information about my account, I am unable to add funds, not allowed to get statements, or transfer documents so I can get this account out of their hands and into a company who is competent enough to help secure my future with investments. This has been going on too long and I am asking for help. I am requesting help from the BBB as to how to go about getting some resolution. I have been LAUGHED AT for getting upset. Enough is enough. These letters state I can update my address at an email address of troweprice/rps. However I do not have an account number on file. I am unable to prove my identity to the company. I have requested to email a picture of my license, they deny my solution. Can I please have some help now? This has been going on wayyyyyyy too many years.

  Business Response

  Date: 03/01/2024

  Ladies and Gentlemen,

  Thank you for contacting T. Rowe Price.

  For security and privacy reasons, we are unable to provide any client-specific information to your office. We have contacted the client directly to address the concerns that were raised.

  Sincerely,

  T. Rowe Price Services, Inc.

• Initial Complaint

  Date:01/16/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ******* ****** ***** Bank:
  
  Distribution ID
  **********
  
  Plan Number
  *******
  
  Distribution Date
  12/26/2023
  
  On December 26, 2023, I had a distribution issued from ******* ****** to T. Rowe Price in the amount of $22,127.98. I called T. Rowe Price on 1/16/2024 (spoke with Courtney ********* & Jennifer ** (30 Minutes)) to verify if they had received the check and they are saying they never received it. Where is my money? Why has the rollover not been completed? I’m not making money in limbo! If the check must be reissued, please send it directly to ME. I want my MONEY!

  Business Response

  Date: 01/17/2024

  Ladies and Gentlemen,

  
  Thank you for contacting T. Rowe Price.

  
  For security and privacy reasons, we are unable to provide any client-specific information to your office. We (have contacted/will contact) the client directly to address the concerns that were raised.
  

  Sincerely,
  

  T. Rowe Price Services, Inc.

  Customer Answer

  Date: 01/18/2024

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because: they have not contacted me 
  
  
  
  Sincerely,
  
  
  
  ****** ********

  Business Response

  Date: 01/24/2024

  Ladies and Gentlemen,
  
  Thank you for contacting T. Rowe Price.
  
  For security and privacy reasons, we are unable to provide any client-specific information to your office. We will contact the client directly to address the concerns that were raised.
  
  Sincerely,
  
  T. Rowe Price Services, Inc.