Reviews
This profile includes reviews for Len The Plumber, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,402 Customer Reviews
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Review fromSuellen H
Date: 07/15/2025
5 starsLen the Plumber keeps me informed about the tech that’s coming their picture and time they’ll be there. Scott Marshall was very friendly and professional. He kept me informed me what he was doing and let me know what part needed to be replaced. Thank you Scott and Len the Plumber.Review fromCarole G
Date: 07/14/2025
5 starsThe technician was very knowledgeable and professional. I have received service from Len the Plumber three times over the past few months. Each time, the service was scheduled promptly, the technicians arrived timely and were extremely professional and efficient.Review fromFunso O
Date: 07/12/2025
5 starsFunso O
Date: 07/12/2025
The service was done by ******, he is experienced in HVAC systems. The diagnostic test was conducted perfectly well within a few minutes and the cost estimate was reasonable. The repair work was performed exceptionally well and the HVAC cooling system was effective like brand new.
Len The Plumber, Inc.
Date: 07/15/2025
Thank you for the feedback!Review fromBonnie S
Date: 07/09/2025
5 starsBonnie S
Date: 07/09/2025
Len the Plumber technician was professional and courteous. He explained everything he was doing and was conscientious. Completed the work and cleaned up the space completely. I will call them again.Len The Plumber, Inc.
Date: 07/10/2025
Thank you!Review fromAlberta B
Date: 07/08/2025
5 starsAlberta B
Date: 07/08/2025
***** and ***** both were respectful and knowledgeable. My plumbing problem is solved!Len The Plumber, Inc.
Date: 07/10/2025
Thank you!Review fromRich B
Date: 07/08/2025
4 starsRich B
Date: 07/08/2025
Price was steep for a AC capacitor but the technician was honest and efficient.Len The Plumber, Inc.
Date: 07/10/2025
Thank you for the feedback!Review fromE. D.
Date: 07/08/2025
1 starE. D.
Date: 07/08/2025
Plumber was showed a leak. Gave a $800 price repaired those pipes. Then said there was another leak. The leak was above the pipe he changed then wanted to charge another $300. He did not due his due diligence. Make sure the water did not come from any where else.Len The Plumber, Inc.
Date: 07/10/2025
Thank you for your feedback. We see in our records that a technician was sent back out to your home following your initial visit. If you still have concerns or if anything remains unresolved, please dont hesitate to call our officewed be happy to assist further.E. D.
Date: 07/13/2025
If I could reel the review back , I would. The fee was outrageous but we were in a bind. $800 for 1 hour for both visits is price gouging. However, the second ********** repaired the leak the first ********** should have repaired. He demonstrated what Lens expected him to do. If the first ********** completed the task correctly, the review would have been a 3. Higher if the prices were not so ridiculous. Also, the phone representative were extremely helpful. They went out of their way to send someone back out to the house. I would rate them a five.E. D.
Date: 07/13/2025
If I could reel the review back , I would. The fee was outrageous but we were in a bind. $800 for 1 hour for both visits is price gouging. However, the second ********** repaired the leak the first ********** should have repaired. He demonstrated what Lens expected him to do. If the first ********** completed the task correctly, the review would have been a 3. Higher if the prices were not so ridiculous. Also, the phone representative were extremely helpful. They went out of their way to send someone back out to the house. I would rate them a five.Review fromPatricia G
Date: 07/08/2025
5 starsPatricia G
Date: 07/08/2025
We had a technician within an hour of our call. He was professional, explained his work, and left my basement clean. Great job!Len The Plumber, Inc.
Date: 07/10/2025
Thank you much!Review fromSteven Y
Date: 07/08/2025
5 starsSteven Y
Date: 07/08/2025
Very knowledgeable and professional. ***** ****** did an outstanding job on my garbage disposal during his visit.Len The Plumber, Inc.
Date: 07/10/2025
Thank you for the feedback!Review fromCatherine K
Date: 07/08/2025
5 starsCatherine K
Date: 07/08/2025
*** ** was great. Professional, personable and on time. I would use Len the plumber again.Len The Plumber, Inc.
Date: 07/10/2025
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