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Business Profile

Furniture Stores

Regency Furniture

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Reviews

This profile includes reviews for Regency Furniture's headquarters and its corporate-owned locations. To view all corporate locations, see

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Regency Furniture has 18 locations, listed below.

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    Customer Review Ratings

    1.13

    Average of 32 Customer Reviews

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    Review Details

    • Conrad C

      Date: 08/10/2022

      I purchased so far a bedroom set and a dinning room set from Regency Furniture in Brandywine, MD. The deliver drivers on two occassions arrived under the influence and dameged my purchases. In this most recent event I received my purchase on August 4, 2022 which was payed for in May 23, 2022. Once again the deliver drivers and technicians that are payeed to assemble dameged the merchandise. I contacted the customer service and requested management intervention. I was told that this process will take between 24 - 72hrs, I explained that I've been waiting since August 4, 2022 to speak with your management to varify that my merchandise would be redelivered by August 10, 2022. So I reached out to Regency Furniture and was now told that I'd have to wait until August 28, 2022 for just the damaged part to be replaced and then afterwards to schedule a date/time for deliver. This is unacceptable when the company has accepted payment and now the customers are left in limbo.

    • Irfan Y

      Date: 07/27/2022

      Customer service is terrible and you call so many time they don’t even answer their phone. Manager is never available

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