Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Improvement

Remodel USA, LLC.

Reviews

This profile includes reviews for Remodel USA, LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Remodel USA, LLC. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.88/5 stars

    Average of 136 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBetty E

      Date: 09/06/2022

      5 stars
      We had no idea what to expect when Lisa arrived to talk to us about our shower install. We have been wanting to upgrade the bathroom for twenty years and on a whim I contacted Remodal USA because I like Koehler products. Our house is 50 years old with “excellent bones” including a cast iron Tub that needed to be taken out. I had no idea what the cost would be and it was definitely more than I ever dreamed, but I love everything about the entire experience and I love my new bathroom. Every phase of this remodel gets an A+ from us. Thank you for making my bathroom my new favorite room. Betty E****, Powhatan, VA
    • Review fromSally R

      Date: 08/18/2022

      5 stars
      The salesman, Jim, was very helpful in guiding me in fulfilling my request. Carl the installer was professional stayed with the job not even taking a break but lunch. His clean up when done each day was immaculate. Explained what he would do each day and said if I needed anything to call him
      Really good folks to have to do your work
    • Review fromLuis and Sue P.

      Date: 08/13/2022

      5 stars
      From the initial visit to determine the bathroom remodel to the completion of the job, the Staff and Project Manager were outstanding! They kept me abreast every step of the way, completed the job on time and did an exceptional clean up!! If I have any future upgrades to my home, Remodel USA will be my first choice!!
    • Review fromANITA C

      Date: 08/11/2022

      5 stars
      I had an Amazing experience with this company. Tim sold me the Kohler Lux Stone Walk in Shower, in May of 2022. They came to install it on the 9th of June 2022. Husband and Wife team AWESOME...They did such an Amazing Job. He had other workers also. They did Great. I Learned so much during this install about stuff. If I have any other projects to do I would call them. Everyone can nit pick a job and find faults. I think they did such and Awesome Job. I would recommend them. Only took about an hour to demo the tub and shower, It was done Fast and Looks Great.
    • Review fromRegina C

      Date: 07/25/2022

      1 star
      I had a deck built by Remodel USA in 2018. The wooden boards are separating and a railing has popped up. I called the company. Once pass the receptionist I'm unable to get anyone to take my call. They don't respond on social media either. I'm still paying for the deck.
    • Review fromDoris W

      Date: 07/19/2022

      5 stars
      Took All Day, but got a great deal. Tyler really worked to make it work! Katie Lewis did her thing!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.