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Business Profile

Flooring Contractors

Columbia Floors

Reviews

Customer Review Ratings

5/5 stars

Average of 7 Customer Reviews

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Review Details

  • Review fromDavid W

    Date: 03/25/2025

    5 stars

    David W

    Date: 03/25/2025

    Great customer service from the moment we walked into the showroom, they weren't trying to "sell" us, they were all about listening and meeting our needs. Our new kitchen floor and refurbished steps look great and their in-house installer was top notch. We will be using their services in the future.

    Columbia Floors

    Date: 03/26/2025

    Thank you for you kind words.  Enjoy your new floors!

    ~Columbia Floors.


  • Review fromPaula G

    Date: 02/12/2025

    5 stars

    Paula G

    Date: 02/12/2025

    Extremely pleased the flooring job this business did for me. My floors turned out beautifully! I would definitely recommend to others.

    Columbia Floors

    Date: 02/13/2025

    Thank you for your kind words, we enjoyed working with you as well.
  • Review fromBrigid H

    Date: 10/24/2024

    5 stars

    Brigid H

    Date: 10/24/2024

    Great Service! Highly recommend getting your floors here! Becky and Eddie are very helpful!

    Columbia Floors

    Date: 10/28/2024

    Thank you for the kind words. We enjoyed having you as a customer!
    ~Columbia Floors
  • Review fromMark S

    Date: 03/30/2024

    5 stars

    Mark S

    Date: 03/30/2024

    I just happened to find these guys as I google searched while I was in another carpet place nearby when the guy was waiting on the phone with one manufacturer to get an estimate for 1 flooring option. Definitely a stroke of luck, Guys at CF made it so much easier, explained all the options, gave me honest information. We ended up getting our bathroom re-tiled and 2 big rooms re-carpeted through them and experience was great. The work was all done in 1 day & customer service and quality was excellent the whole way. Would definitely recommend using them!

    Columbia Floors

    Date: 04/01/2024

    Mark:

    We are also glad you found us and are very happy you liked your new flooring. We look forward to working with you on your next project.

    Ed-Owner
  • Review fromJames J

    Date: 03/10/2024

    5 stars

    James J

    Date: 03/10/2024

    Recently we had a wonderful experience with Columbia Floors, LLC., also known as Bulldog Floors, when we replaced old carpet in most rooms and installed vinyl floor for the laundry room. Very much impressed by Mr. Jon K*****, a local sales person, who has been very friendly and patient when we couldn't decide the carpet selection. He came to our house several times to show us numerous samples to choose from, with detailed information about each product, such as the face weight, pile length, origin of production, etc. And he promised the installers would help move furniture and reset connections for fridge, washer and dryer, something other contractors may not offer. While we were con-cerned about warranty, he double checked with the business owner Ed, reassuring us what they would do in case things happen.
    Once the contract was signed, he was still with us, continuing to update us by text message or FaceTime. He also made an effort to help with proper scheduling to prevent schedule conflict with another project around the house. When the date of installation drew near, he kept re-minding us to only remove small stuffs, but leave heavy furniture to the installers to avoid our injury. One day before installation, he again asked if there was anything of concern to be addressed. Finally the installation was successfully done in just one day, with the most details he promised done. It would have been perfect, however, if the installers had fixed the squeaking stairs.
    We highly recommend Columbia Floors and Jon!

    Columbia Floors

    Date: 03/11/2024

    Thank you for the great review Mr. Jin. Everyone that worked with you said you were a pleasure to work with and we look forward to your next project.

    Ed
  • Review fromDonna E

    Date: 04/25/2023

    5 stars

    Donna E

    Date: 04/25/2023

    From beginning to end our experience with Ed, Eddie and Becky was awesome! The workmanship was excellent. The team that installed our wood floors was very professional. We love our new floors and highly recommend Columbia Floors for all your flooring needs.

    Columbia Floors

    Date: 05/04/2023

    We loved working with you as well!  We enjoy having customers like you. 

    Thank you for treating our staff like one of the family.  We look forward to your next flooring project.

    From all of us at Columbia Floors.

  • Review frommarjorie D

    Date: 03/22/2023

    5 stars

    marjorie D

    Date: 03/22/2023

    Ed with Bulldog Flooring is a great person with a heart of Gold. Twice he has gone above and beyond with getting me flooring for my homes at the Outer Banks, NC. Terrific person, terrific business

    Columbia Floors

    Date: 03/29/2023

    Thank you for your kind words, we appreciate your business.

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