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Business Profile

Holding Company

S & E Holdings, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Holding Company.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received my deposit letter back after vacating the property after given more than a 30day notice. My deposit letter states that I am being charged for trash, cleaning, blinds and paint. I reached out to the head quarters of this company being that I should only be charged for paint because I left the property in good condition (once again, other than the paint) . I do have a full walk through video of how I left the property and I am still getting denied help even after sending them the proof that I do have of how I left the property. I spoke with a manager at the head quarters after him stating he would help me but after seeing the evidence of how I left the property he became defensive and angry over the phone with me and completely changed his demeanor.

    Business Response

    Date: 05/28/2024

    Ms. *** has taken a video while avoiding the areas that had crayon and markers on every wall, stickers, broken blinds, missing, blinds, broken refrigerator shelves and drawers, the ceiling fan blade missing, trash removal of a giant planter on her patio and a shelf unit in her bathroom. She owed $3081.29 in water and $725 in damages. We did not charge her to paint the apartment but only for the prep to cover the markers, crayons and repair the walls after the stickers were scraped off. Her security deposit was applied in the amount of $1118.00 leaving her with a balance due of $2688.29.

    Customer Answer

    Date: 06/03/2024

    Apartment states that I avoided areas in a full walk through video of every angle that I took of the apartment . I don’t understand how I avoided any areas if I have the full walk through video of the apartment . Charging me $300 to clean the apartment is ridiculous because I have the proof that I left the apartment clean . Also, they stated $120 for trash for only two items left behind is also ridiculous . 

S & E Holdings, LLC is NOT a BBB Accredited Business.

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