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Business Profile

Express Shipping Services

POSTAL Xpress N More
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for POSTAL Xpress N More's headquarters and its corporate-owned locations. To view all corporate locations, see

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POSTAL Xpress N More has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/31/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Since 9/5/25. POSTAL Xpress N More, iPostal has managed my mailbox horribly, lost mail, lost packages and tell me everything os ok now. IT is your responsibility to collect, hold and delivery my mail. I pay for thid servic de. Find my mail, stop telling me nonthing was deleivered, yes it was

      You have mismamanged my account. closed my account, reopened it and lost mail for weeks

      I have forwarded mail, sent packahges and have message with you for sometime

      Exam[ple
      USPS **********************

      Delivery and you say nothing has been delivered, you habve lost my mail

      My iPostal post office address

      ***** ******
      ***** Baltimore Namtional Pike ****** Ellocott City, MD 21042


      FIND MY MAIL


      If you are excepted my at ***** Baltimore Namtional Pike ** Ellicott City, MD 21042, have a sign that says

      *****

      Business Response

      Date: 11/18/2024

      Hello

      I am responding to the complaint for ***** ******.

      Mr. ****** has been a very difficult customer and we have been working with him to ensure he understands that he must contact anyone that he is trying to send mail 

      He has been very disrespectful and has been trying to say we have been losing his mail. We have not received any mail. I need to send documents but they will not upload in the system. I will send it through email

    POSTAL Xpress N More is BBB Accredited.

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