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I’m The Chef Too!

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Cyndi H

    Date: 01/06/2025

    Cyndi H

    Date: 01/06/2025

    I want to share my experience as a caution to others. This company uses *** for shipping, and the delivery process is incredibly slow. If you choose one of their seasonally themed options, there’s a high chance the boxes will arrive well after the season has passed, which defeats the purpose.
    The kits themselves are decent, and I initially considered leaving a positive review. However, the customer support is extremely disappointing. When I reached out for assistance with an issue, my inquiries went unanswered. This lack of responsiveness was frustrating and has completely soured my experience.
    Unfortunately, I would not order from them again, and I feel compelled to warn others about their poor customer service. It’s a shame, as the product had potential, but the support experience made it hard to recommend this company.

    I’m The Chef Too!

    Date: 01/14/2025

    Thank you for sharing your feedback. We apologize for the shipping delays and the lack of communication from our customer service team. We understand how frustrating this must have been, especially for seasonally themed products, and we're sorry we didn’t meet your expectations.
    We’re actively addressing these issues to improve both our shipping and support processes. If you’d like to discuss your experience further, please reach out to us at [email protected], and we’ll work to resolve any outstanding concerns.
    We appreciate your feedback and hope to have the opportunity to make things right.
    Best regards,
    Kristie
    Customer Service Representative
    I'm The Chef Too!

  • Debbie R

    Date: 11/12/2024

    Debbie R

    Date: 11/12/2024

    I cannot say enough about the great customer service. I canceled my membership and had a question so I emailed them. They were very responsive and answered my question immediately. Extremely professional and friendly. I responded thanking them and said how much my grandchild had enjoyed his years of baking and that it really helped him with following directions and other skills. I got a really sweet email back. During the time he received the boxes we never had a problem. I highly recommend this company.

    I’m The Chef Too!

    Date: 01/13/2025

    Thank you so much for your thoughtful and kind words! We’re so happy to hear that your grandchild enjoyed his baking boxes. It’s wonderful to know that we were able to contribute to such a positive experience.
    We are also thrilled that our customer service team could assist you promptly and professionally. It’s always our goal to provide top-notch support, and your feedback means the world to us.
    Thank you for recommending our company, and we truly appreciate your support. If you ever need assistance in the future or decide to rejoin, we’d love to help again. Wishing you and your grandchild many more fun and learning-filled moments ahead!
    Best regards,
    Kristie
    Customer Service Representative
    I'm The Chef Too!

I’m The Chef Too! is NOT a BBB Accredited Business.

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