Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

King Motors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromChantelle M

    Date: 06/20/2023

    1 star
    I brought a 2018 dodge journey from Kings Motors On Liberty Rd. I test drove the vehicle no issues. I purchase the vehicle. About 2 hours later the check engine light came on. I called the dealership they stated bring the vehicle in for service. I took the vehicle back the next day. The vehicle drive for about 2 weeks no issues then issues came. I drive for a living so overnight when I was driving a overwhelming amount of smoke was coming from the hood so bad I had to pull over safely. I then got the vehicle tow to Kings motors. End result I had to pay 280.00 to fix the heating system. 1 week later the check engine light is back on. I take my vehicle back to king motors and there mechanic stated there was an issue with the engine and that it would cost me 450.00 to repair the issue. I also had to pay 280.00 for new rotors which is not a problem because that’s wear and tear maintenance. I just have a big concern with not being able to enjoy my 2018 vehicle that I purchase from a certified dealer lots.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.