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Business Profile

Home Improvement

Home Genius Exteriors

Reviews

This profile includes reviews for Home Genius Exteriors's headquarters and its corporate-owned locations. To view all corporate locations, see

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Home Genius Exteriors has 25 locations, listed below.

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    Customer Review Ratings

    4.84/5 stars

    Average of 1,306 Customer Reviews

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    Review Details

    • Review fromLinda O

      Date: 05/23/2023

      5 stars
      Mike was very pleasant and easy to work with. He was my go to person when I had questions.
    • Review fromPenny T

      Date: 05/17/2023

      5 stars
      Excellent job all around from beginning to the end. Very friendly.
    • Review fromJoseph W

      Date: 05/09/2023

      5 stars
      They were very prompt and very professional and very knowledgeable about roofs, my roof looks great
    • Review fromStewart L

      Date: 04/28/2023

      2 stars
      OVERVIEW:
      This gutter-repair contract scope was to replace facia in selected areas with significant mildew and replace all gutters but retain downspouts. I expected a high level of professionalism from HGE but was quite disappointed. I've contacted HGE twice but without response.
      MINIMAL COORDINATION:
      Rather than ask when would be convenient, the schedule was presented as “we have a crew in the area tomorrow or the next day.” The facia work was scheduled for a Friday, but the crew did not show up. It was raining, but no call was made to me until that evening.
      The work was then rescheduled for the afternoon of the next Monday, but again the crew did not show up. Then on Wednesday, without a call, the facia crew showed up unannounced at 7:15 AM.
      The facia crew could not do any work since no materials had been delivered in advance. The crew came back later, with the materials, but was worried about safety while working high over the rear deck. I agreed with the crew’s concern and called three different HGE managers for total of 5 calls to express my emphasis that the work needed to be done safely. The managers concurred with me and said they would locate a personnel lift machine rather than trying to do the work unsafely using ladders. Even so, none of the managers called me back and the crew went ahead to complete the job without the safer equipment.
      No communication about the remaining gutter work was received until the following Tuesday, which was just two hours before the crew was to arrive at 1:00 pm. Unlike the facia crew, the gutter crew did not come to the door to talk to me when they arrived. I assumed they would check with me after completing the job, but instead the crew departed before I noticed.
      DEBRIS LEFT:
      Debris included cut strips of aluminum and nails in the yard. I cleaned up the debris myself since it was not safe for our dog. The crew also left a power circular saw, which I reported to HGE, but was never picked up.
    • Review fromBrandi E

      Date: 04/03/2023

      5 stars
      Home genius installed siding and a bow window. The installers did a great job and Scott swept up with a magnet to ensure everything was cleaned up as well. John was wonderful showing me how the bow window operates.
    • Review fromGerald G

      Date: 04/01/2023

      5 stars
      We love our new Hardie Siding. Home Genius did a fabulous job, the installers were wonderful.
    • Review fromJim l

      Date: 03/31/2023

      5 stars
      They were professional and on time. Did a nice job. Very satisfied customer of the quality of work. Thank you Mike and Nathan project managers for answering all my questions and concerns.
    • Review fromTyrone T

      Date: 03/30/2023

      5 stars
      Home genius did an awesome and outstanding job with my roof and my gutters thank you to the home genius team
    • Review fromRobert S

      Date: 03/29/2023

      5 stars
      Everything was amazing from the roof to the gutters Pablo and his team did an amazing job
    • Review fromTanya T

      Date: 03/27/2023

      5 stars
      We love our new windows. We considered installing the, ourselves but the warranty Home Genius offers made it a no brainer to use them for the project. Lifetime , transferable, with glass breakage covered as well.

      Ricardo did an excellent job with the installation and John walked us through all the windows features and how they operate.

      Will definitely use Home Genius for future projects.

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