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Business Profile

Dry Cleaners

Zips Dry Cleaners

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Debra A

    Date: 06/26/2023

    This is by far the worst experience I've had. Don't give them your business.
    They told me they gave my comforter to another customer. The store manager Lori said once the customer brings my comforter back she will dry clean it again and then give it back to me. I told her I do not want my comforter back after a stranger has used it. It has been over 30 days and they still have yet to reimburse me for it. Then the manager tells me today that they are going to reimburse me, however, the insurance company will depriciate the value of my comforter. I had to consistently email and go to Zips in person about my comforter. Today I went to zips to follow up about my comforter and saw the manager speaking with another customer. Zips lost one of his sneakers. Lori gave him one sneaker and said she believes the other one fell behind the washing machine and she will contact him once she finds it. Unacceptable!!!!!

Zips Dry Cleaners is NOT a BBB Accredited Business.

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