We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Contractor

Mercury Home Remodeling, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Lisa G

    Date: 09/20/2023

    Lisa G

    Date: 09/20/2023

    I hired Mercury home remodeling to repair my ceiling that was damaged due to water damage.
    They were prompt with their estimate and were able to put me on their schedule right away. Their entire team was so pleasant and easy to deal with. They made payment convenient with several options. My repairs were scheduled on a weekend, they started early and was able to complete the project by Sunday afternoon. The post repairs clean up was done in a timely manner with
    little to re-clean after the project was complete. I would highly recommend Mercury Home Remodeling.
    L.G.

    Mercury Home Remodeling, LLC

    Date: 09/26/2023

    Lisa,

    We are delighted to hear that you had a positive experience with our performance for your insurance restoration project. We appreciate your kind words about our
    work and workmen and are proud of our efforts for our prompt service, our team's pleasant demeanor and of course the the cleanup.
    Our commitment to timely completion thorough clean-up is something
    we take seriously and are glad that you appreciate our efforts. Thank you for your recommendation, and if you have
    any future needs, please don't hesitate to reach out.

    It was my pleasure work for you.

    Thanks again,

    Roger

  • R. T.

    Date: 08/12/2023

    R. T.

    Date: 08/12/2023

    B**** & Mercury home Remodeling scammed me & with my ******** home owners policy & adjuster ******. The installed a tub improperly in 2021. Today , Saturday, August 12, 2023 , my bathtub has been leaking and is slanted so bad that the curtain rod fell on my neck and I hit my face on the shower wall , sprained my ankles, etc. Mr. B**** got paid about $6, ooo and he will not warrant his work , pay my medical bills, not refund my money to get my bathroom and damaged ceiling done correctly.

    Mercury Home Remodeling, LLC

    Date: 08/18/2023

    Dear Ms. T*****,


    Thank you for
    sharing your concerns. We regret any inconvenience you've experienced. Please
    know that we value your feedback and take it seriously. If you have any further
    questions or require assistance in the future, please don't hesitate to contact
    us. Your satisfaction is important to us.

    However, We completed your
    project 3 years ago.  At that time, you signed
    a Completion and Satisfaction Certificate. Whenever you called after that, we
    promptly took care of any punch list items that came up, even beyond the 1-year
    warranty period.

    I deeply regret that
    you are not satisfied. 


    Roger B****

Mercury Home Remodeling, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.