Reviews

This profile includes reviews for Locksmith Connections's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Locksmith Connections

  136 W Dares Beach Rd PMB 126 Suite 126 Prince Frederick, MD 20678-3120

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  Locksmith Connections

  24 Industrial Park Dr Waldorf, MD 20602-2764

Review Details

• Review fromDanny I

  Date: 08/22/2024

  1 star
  Got locked out of my car and was quoted a whopping $220 to get my car door unlocked upon the locksmiths arrival. Being the first time I locked myself out of my car, I agreed, only to find out that that price is double what it should be for such service. I contacted the Locksmith Connections office and 6 times explaining that their runner boy had taken advantage of me knowing that this had been my first time being locked out of my car. I was told that a supervisor would call me back within 5-10 minutes. They never did. I called for a 7th time asking to speak to a supervisor to which they refused and then hung up on me mid sentence. These malicious scammers deserve to be tangled up in a CLASS ACTION LAWSUIT based on the amount of people that seem to have fallen victim to these animals and I am not far from exploring that idea. AVOID THIS SCAM AT ALL COSTS

• Review fromJoe L

  Date: 07/30/2024

  1 star
  I got locked out of my apartment, and found a website called www.locksmith-connections.com from a sponsored ad link at the top of a ****** search results page. The locksmith that showed up to open my door, was disrespectfully, unprofessional, and was upsetting to work with. Admittedly, I was trying not to panic and gave them the wrong information about the type of lock I had on my door. I was not thinking about types of door locks when I called them. When the locksmith showed up, I asked to cancel the service. because I had realized that I had given the wrong information about my door. Also wanted to cancel, because when the locksmith was given the correct information about what kind of lock I had on my door, the new cost was much higher than before. I did not have the money on me to pay immediately. The locksmith refused to cancel the request, saying he was already here. And could not, or would not, cancel the service request. He broke open the lock on my door, even after repeatedly be told not to open the lock on my door. Then he insisted that I pay for the services he rendered. Even though I told him before I did not want the service anymore, and he knew before he started that I could not pay for the service, because I did not have enough money with me to pay him immediately. I repeatedly asked him to not do anything before he started the work. Had to pay 500 dollars for a service I asked him not to do. After he finished and opened the door to my apartment, he threatened to call the police on me. Saying that I was refusing to pay, and he had a legal right to call the police on me.Very poor service, avoid working with this company. The location that I worked with was the *******, ******* location. I do have any other information on this company. Their website does not list an address, and the name of the company is not clearly stated on the website. I think it is Locksmith Connection *******.

• Review fromGladys H

  Date: 10/06/2023

  1 star
  I had a flat tire in Macon, Ga. Monday, 10/2/23. My friend called on her cell phone to Ackeman (local towing). A drop down for Locksmith, Connect surfaced. She keyed on it in error. I was charged $319,99 to be towed from Anderson Diner Pio Nono Ave to Raffield Tire, 3.5 miles in Macon. I contacted the towing company, They charge $85.00 and were reimbursed. A huge mistake was made. I tried the number was disconnected. The other number a foreign speaking woman answered, but I couldn't understand her. I asked to speak to supervisor. Unavailable. I have called and been hung up on over, and over, and over again. FRAUDULENT SCAMMERS.

• Review fromJoel H.

  Date: 05/15/2023

  1 star
  Rip off artists
  They are a dispatch service. The locksmith they call don't work for them so they take no responsibility for any problems. But they will gladly offer their advise on costs. Told me they would be half the dealership price. $200 for a set of lost car keys
  Guy they sent out charged me $240 and no fob. Just a key. Said fob would be another $200. They say they are locksmiths but they are not
  Just a dispatch service for various area companies. Very shady buisness

• Review fromSusan D

  Date: 05/02/2023

  1 star
  Horrible!!!!! Do not use. Shady contractors.kept calling me after I said NO to using them.
  After saying NO 3 times he said “ok I ll see you there” and hung up.very scary !!!!!
  I am going to call my police department and let them know what took place. I have the phone number of the contractor.

• Review fromQC M

  Date: 01/26/2023

  1 star
  Don’t ever use them! Called for lockout assistance for my car. Lady on the phone said $30 service fee and at least another $30-35 for the lockout service so I said ok. Guy comes and gets me back in my car in less than 2 minutes then tells me the fee is $180 plus another $21 for tax since I was using a credit card. These bastards are scam artists! Save your money and call someone else.

• Review fromRobert Y

  Date: 12/11/2022

  1 star
  this company told me over the phone that it'll be $29 fee and $30 labor the locksmith came in 15 minutes spent 15 seconds on using the air pump to unlock the car and then tried to charge me $220 not at all the price we discussed I was able to talk him down to 150 but still almost $100 off what we talked about. this company false advertises their price and it should be illegal taking advantage of people like that.

• Review fromM.M.E

  Date: 08/03/2022

  1 star
  This company is TERRIBLE. They quoted me $145 and said they’d send someone. They told me maximum of 20 min the tech will be at my location. I spoke to the tech and he said 35 minutes. I called other companies just for better quotes and did NOT get any tech from any other company. After that, I called ORIGINAL tech for an ETA. He ignored my call. I texted him and asked how far he was, he responded “my office is going to send someone else” I said no one told me anything about this and I’m sitting in my car trying to get into my house and you ignored my call. Apparently they all share the same database so if you call for other quotes the tech will cancel on you. In the end, I never got into my house and NO ONE came out.