We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving Companies

Roadway Van Lines Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

4.78

Average of 144 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Justin M

    Date: 07/10/2025

    They showed up late for pickup, then after we paid they started pushing us to leave a good review. I'm so glad we didn't. After our stuff got picked up, that's when the real terrible service started. They initially promised us to 2-3 weeks for delivery, but they stopped returning our calls and texts after week 3. We tried calling over and over, they started screening our calls, because when I called on a number they didn't recognize I got right through (they said they couldn't tell me anything because my phone number wasn't associated with the order even though I had all the information).After 6 weeks they let us know they were finally shipping it, and we should allow 7-10 days for delivery. It showed up in 4 days, catching us by surprise so we had to scramble to get money into our account to pay via Zelle (which ended up being $600 higher than what they quoted).Almost every box is damaged in some way or another. We started opening boxes and almost every plate and bowl is broken.This goes beyond a bad experience, this is the single worst company I've ever dealt with, I honestly think everyone there shouldn't be allowed to work in this industry.

  • Dean H

    Date: 12/11/2024

    This team made my move from one city to another so much easier. Their moving services were affordable and comprehensive, including everything from packing to unpacking. I especially liked the fact that they offered secure storage options in case I needed them. The movers were courteous, efficient, and handled all of my belongings with care. They worked within the estimated moving quote, which I appreciated. If you're considering a cross-country move, these professionals are a great choice.

  • Heather F

    Date: 12/06/2024

    What stood out most about these movers was their care and attention to detail. Moving is stressful enough, but they made everything so much easier. They packed everything securely and made sure nothing was damaged during the move. Even the heavy furniture was handled with care, and the team was always on time. I was especially impressed by their full-service moving option, which took care of all the logistics for me. Highly recommend if you’re looking for a hassle-free experience.

  • William O

    Date: 12/04/2024

    Our office relocation was a breeze thanks to Roadway Van Lines. They helped pack everything from our office chairs to sensitive equipment. The entire crew worked hard and managed to minimize downtime, which was critical for our business. Their moving assistance was flawless, and the price was reasonable for the services provided. I was impressed with their professionalism, and the entire office was up and running within no time. Highly recommend for office or commercial moves.

  • Steve K

    Date: 12/02/2024

    I had a great experience using Roadway Van Lines for my apartment move. The movers were efficient, on time, and handled all my belongings with care. They provided me with a fair moving estimate and stuck to the quoted price. The moving assistance, including packing and unpacking, was invaluable. They made a potentially stressful situation much easier. Highly recommend for anyone looking for affordable and reliable movers!

  • Joseph C

    Date: 11/29/2024

    For anyone considering a cross-country relocation, Roadway Van Lines is fantastic. From the first phone call to the final unload, everything was seamless. The movers were courteous, thorough, and took great care in packing all my items securely. I was given a reasonable moving quote that didnt change, and the delivery was on time. Having my things arrive safely and without damage was worth every *****. Highly recommended!

  • Lisa B

    Date: 11/26/2024

    An organized move that showed the teams commitment to excellence. ******** items like jewelry and electronics were handled with extra care. The crew arrived on time and worked steadily throughout. Instructions were followed perfectly, with no need for reminders. Moving trucks were spacious and designed for safe transport. The entire process was efficient and worry-free.

  • Saul A

    Date: 10/23/2024

    We had multiple chandeliers in our old house, each one a delicate and expensive fixture. The team was meticulous in disassembling each one, packing the parts carefully, and ensuring they arrived at the new home intact. They even reinstalled each chandelier at our new place, making sure every piece was perfectly aligned and secure. Not a single bulb was broken, and the whole process was seamless. Their expertise with lighting fixtures really stood out. Great for anyone with delicate, high-end decor!

  • Harvey B

    Date: 10/22/2024

    Several large, built-in entertainment units were disassembled and moved without a single problem. The movers carefully packed every piece of the units, ensuring all the hardware was labeled and secure. Once at the new house, they reassembled everything with precision, making sure the units fit perfectly. Their attention to detail with complex, custom-built furniture was remarkable. Ideal for anyone with large built-ins!

  • Antonio H

    Date: 10/21/2024

    Moving vintage furniture requires extra care, and this team delivered. They packed, transported, and arranged our fragile pieces without a scratch. The attention to detail was fantastic. Ideal for anyone moving valuable, delicate items.

Roadway Van Lines Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.