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Business Profile

Moving Companies

Roadway Van Lines Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

4.78

Average of 144 Customer Reviews

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Review Details

  • James G

    Date: 03/30/2023

    We used Roadway for our long distance move from MD to FL. Our salesperson Brooke was very patient throughout the estimation process, and the move day went from stressful to stress free once our crew showed up. From there we were able to easily get updates on our delivery and our items arrived in great condition

  • Taylor S

    Date: 08/09/2022

    We moved from DC to TX with Roadway vanlines and we have only good things to say! They made great efforts to move everything safely and well and - thank you very much!

  • Kelsey G

    Date: 08/08/2022

    I wish I could give negative stars, honestly. Had a last minute move from MD-GA for my husbands job. I called probably 20 companies for quotes and Sam from Roadway tricked me so good. She told me to never go with a broker because they would break my stuff and charge me more at the pick up and that Roadway wouldn't do that. She said if I sent her videos of my house (exterior) and all the stuff I had I would be protected from this type of price gauging and that Roadway prided themselves on that! I was sold! I sent very thorough videos of all the furniture and the boxes we had all packed up. I didn't want any surprises either so I felt like it benefitted me to show as much as I could! Sam and I even went back and forth via text sending photos and videos to know the exact size of this so she could get my cubic feet/quote right. She quoted me 1200cf which was the most of all the quotes I had, but I appreciated all her hard work and I truested what she had said of all this video and picture sharing was going to protect me from any surprises. I felt so taken care of.... UNTIL MOVE DAY. The movers show up and I'm walking them through the house. The foreman says after looking at my stuff for 3 minutes that we have 200cf more and it is going to be an extra $2000! He also said my planters had to be in a box, which I had to pay for, when Sam told me empty and stacked was fine. He said my couch was "bulky" (it's not, it's a 3 seater w a removable chaise) and I had to pay to have it wrapped. My lamps that Sam said they'd wrap, had to go in boxes, you guessed it, that I had to pay for. All my artwork that Sam said they would wrap in the blankets, nope. Had to pay to have them to be wrapped too. Sam the snake... I guess forgot to mention all these little extras that of corse add up very quickly. Not to mention the extra $2k! I was livid. I'm in tears at this point because we didn't budget for an extra $2500, but the movers are here and we have to move so we're backed into a corner basi

  • Luke K

    Date: 08/04/2022

    We ordered a moving services from PA to LA and we were very very satisfied !!! Both from the courteous service and from the preservation of our furniture and the good price! Thank you very much :)

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