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Business Profile

Credit Union

NASA Federal Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

This profile includes reviews for NASA Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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NASA Federal Credit Union has 18 locations, listed below.

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    Customer Review Ratings

    1.15

    Average of 13 Customer Reviews

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    Review Details

    • Gaius G

      Date: 07/07/2023

      It is not clear on their web site, but they do a hard credit pull for opening a savings account.

      This is absolutely ridiculous and unnecessary.
      It is damaging to their potential customers and it is not obvious to new applicants that their credit scores will suffer just to open a savings account.

      Idiotic.

    • faryal r

      Date: 06/20/2023

      Falls Church branch has poor customer service and bank employees are not interested in sharing product knowledge (Sam was the person "helping" me). Apple Federal Credit Union is a much better deal with excellent customer service, a few steps away. Don't deposit your hard earned money in this bank.

    • John M

      Date: 03/10/2023

      Terrible company to work with, I am currently stuck with mortgage due to the change in interest rates but the minute they get close again, I will be switching! I just to spoke to a supervisor who said her mortgage is not with NASA either, I can understand why not!

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