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Business Profile

Building Contractors

Evolution Contractors LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 2023 Brandon Byrnes of Evolution Contractors was working on my neighbors condos back deck and I asked him if he could build a back deck on my condo (same condo building, 8 units) and he wrote up an estimate and I gave him approximately $19,500 as he asked for a down payment. Nothing was done and he gave me excuses why he couldnt start. I have many texts and emails, but basically boiled down to him not having the plans yet and I assumed he was working on getting them as he was working on the neighbors back deck as well. He finally began working on the neighbors back deck August 2024 and he said mine was next and told me he found out that Cape ********* required a certain type of drainage in the flooring and he needed another $5000 which I stupidly gave him figuring he would be starting soon. At the end of August I found out he had never even applied for or contacted a structural engineer about my deck, and I had to begin the process myself, so he has approximately $25,000 of my money and he has done nothing for me. I have asked him for my money back and he yells at me and tells me I dont have a case I have contacted the Cape ********* police and the ******************************. I contacted two lawyers, but of course you cant get blood from a stone. I am currently working with the ************************************ trying to put together a more detailed timeline. After reading previous reviews andnj complaints, which I should have read before, this guy is a thief.

  • Initial Complaint

    Date:10/07/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June of 2023 my roof needed to be replaced. ******** replaced and brought his friend Brandon Byrnes who said he would replace the ceilings that were torn *** by Serv Pro . He said he needed ******* for the closet and ******* for the kitchen.. on 7.16.20 . Brandon and ******** dropped off 2x4x6 ... Brandon charged me for the removal of my ceilings and disposal serv pro did that ....check $0104 for ******* and check # **** for ******* .Brandon framed up a closet that I did not want.. I wrote directions on the walls ... he told me I was to difficult. Then came the no shows excuses broken arm he didn't send anyone else to do the work. I got in contact with Brunswick pd .. no help.. then the AGs customer Info &mediation in ******* and started a small claims court where I found other women that he stole from. He is a preditor that preys only on women. And is is now threatening me .I sent him a letter in the mail of my schedule (he wanted to be alone in my home ) I said No all the steps to take in the booklet Guide to small claims court. Now he's hiding from the ******** who is trying to severe him with papers. I had to hire another contractor to close my ceilings before winter. Please feel free to call me at any time ************. Thank you for your time

  • Initial Complaint

    Date:08/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 21, 2024, I contacted with Evolution ************** (***************************) to repair rotted shakes and Roof Face Trim Boards. He quoted me $2,700 and asked for 1/2 up front. I Paid him $1,400. We agreed the work was to be completed in the next few months. I contacted him in April (4/12), May (5/17) and then June 14 on which he kept telling me "I was on his list". He never contacted me once, I had to call him. On 6/14 he said he would be here to do the work on 6/21 - he No-Showed. On 6/30 he apologized (family issues) and said he would be here on 7/1 - he No-Showed again. On 7/3 he said he would be here on 7/8 and No-Showed again. On 7/15 he and a worker showed and his worker started work on a portion (Front Door shakes) of the job. He showed up with no materials to do the job - no wood - no nails and spend most of the hours here on his phone smoking. Clearly incapable of doing the job, I fired them and asked for a refund of 1/2 of my $1,400 deposit as he did "some" work. He agreed to pay me $700 0n 7/15 and said he would pay me by 7/19. To this date (8/6) , he never refunded me the money despite me asking several times.

  • Initial Complaint

    Date:07/07/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Began deck removal last year in June to have the main sill replaced on the house. I've paid for the new decking, the beam, and the time for the deck to be built. I don't have the trex to have the deck done, nor has the beam been replaced. It's been many broken words, promises, excuses.

    Customer Answer

    Date: 07/18/2024

    I have heard from the business. The owner stated that the work was supposed to be done this week, and I have yet to hear back from him in regards to this. I've reached out several times via text, and 1 phone call. Nothing has been returned. 

  • Initial Complaint

    Date:06/19/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 9, 2024 my husband and I gave ***************************, Evolution Contractors, LLC two deposit checks for two jobs in our home. First, $2500 for a flooring job, and second, $6,250 for replacement of a bdrm window and bay window. The flooring job was not finished, i.e., the transition strips were not installed, although we paid ******* in full for that job. We waited for several months and ******* never contacted us to come and complete that job. We contacted ******* via email in March and asked him when he was coming back to complete the flooring job, and that we wanted to cancel the second job for the windows. We told him we wanted our $6,250 deposit back for the window job. ******* never responded to our email. I have spoken to him a few times and he indicates he is going to refund our money soon. To this date we have not received any refund, and he has not given us a date when we will receive it.

  • Initial Complaint

    Date:04/13/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This Business took my $1000 deductible and no work was done.I asked multiple times to refund me my money, I either got ignored or lied to about dates to return it. Now when I message the owner he completely ignores me. The owner ******* is a liar and a thief. He treats his customers like complete idiots and thinks he has the right to keep my that he stole.

  • Initial Complaint

    Date:04/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contracted Evolution Contractors LLC of Topsham, ** to rehab/replace a covered porch/deck/and roof. We retained them January 1st and was told it would be done by end of January. We paid them a total of $15200 (total job cost) weeks ago and have been ghosted. The job is about 90% done. I already hauled away leftover waste/ materials which the was the contractors responsibility. I now have to finish carpentry and aluminum trim work which runs about $2000. I have many supporting documents/notes Ill attach. This person broke many promises to show up. It became excuse after excuse. As you can see I began to inquire Jan. ************************************************* communication and work started being broken. Thank you for your help in resolving this matter. ***********************/CMG Associates, LLC.

    Customer Answer

    Date: 04/12/2024

    I have not heard from the business in response to my complaint.

Evolution Contractors LLC is NOT a BBB Accredited Business.

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