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Business Profile

Collections Agencies

The Thomas Agency

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

This profile includes reviews for The Thomas Agency's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Thomas Agency has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Br M

      Date: 01/30/2024

      Smells an awful lot like a scam.They called me and left message using identifying information that could have been found on internet.Said they were collecting unpaid bills (which I have no record of)I returned call at the number associated with this BBB record.Said they couldn't identify me from my phone number and the date time/they called me.Insisted I provide information to them them.Was surly and unprofessional.

    • James R

      Date: 03/14/2023

      NOTE: zero stars would be my rating if allowed by BBB site...Not sure who is worse, Thomas or their client. I was a ** ******** patient in need of a procedure in **. Thomas' client is ME pathologist, identified after the procedure, who has no problem doing business in ** but refuses ** ********. Tried working with the ******, to no avail. Then when Thomas got involved, I sent them an explanation of my dispute.Eventually, with no return explanation as to what they were doing, they sent me a bill with 0 balance. Full disclosure, the bill DID say 'write-off', BUT... NO notice by Thomas that the charge was STILL going to be reported to the credit agencies as "Derogatory".Bill could have just as easily been written off due to the ****** agreeing that it was an oversight on their part to bill me in the first place - this was how I viewed it. When I disputed to credit agencies. Thomas changed the credit status they had place on my reports to "Collections", (retribution for filing a claim?). [NOTE: *************** mislabeled my dispute as claim of fraud. Never once was that mentioned by me. So, now I am left to wonder: was Thomas somehow involved in that determination in order to allow for bureaus judgement of "charges have been verified" by Thomas].

    The Thomas Agency is NOT a BBB Accredited Business.

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