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Business Profile

Gun Store

Tactical World

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Store.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/23/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered the shirt and pants on deceiver 28th. I waited a month and a half for the item because I knew it came from *****. The tracking stopped tracking for 2 weeks before I asked for a resolution. They in turn asked me if I wanted a replacement order since the logistics lost my order. I said " That will be fine. As long as I have a tracking number. They said they would ship another order in 3 days. 3 days passed, so I inquired about the tracking and/or the order. I've gotten no replies. It's now been over a week since they have responded. I would like the money back if they can't replace the order.

  • Initial Complaint

    Date:10/07/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made a Purchase on their site. Site offered (30) day return policy. Reached out to them for a Return Authorization Number required to make a Return for a Refund. They replied offering a 50% credit if I keep the purchase. I refused and never heard from them again. I made several requests for a Return Authorization Number. I've read *** reviews since and this is 100% their pattern. Their clothes are NOT US sizes yet Chinese sizes with are too small. THEY DO NOT HONOR THEIR REFUND POLICY. I will file complaints with every State *********************** where they do business including Georgia (fulfillment center), ********** and *************************)

  • Initial Complaint

    Date:11/15/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed order for merchandise (8#'s 700X powder) on 11/3/202 on company's website. Was contacted by representative of business (*******************************) via texting requesting payment by *****. Paid via Zelle the same day, received notification payment was received (******). Subsequently looked at website which stated order on hold, don't know why? Have attempted to contact company several times by text, email (answered on time stating notification would be received upon shipping) and by phone (call unanswered) Either the company falsely sold something they didn't have in stock or I as the customer have been scammed; shipping a product, 'if in stock', could not take this long. Website address https://meridian-firearms.com, order#****.

    Customer Answer

    Date: 11/27/2022

    I have not heard from the business in response to my complaint. I do not know why you did not use the info I furnished interest original filing. THE COMPANY I did business with was Meridian firearms not the company you submitted the complaint too. It may be that you know more than I do, and the companies maybe one in the same. My next tact will be to submit a complaint to the *** for fraudulent business by holder of an FFL. Hopefully this will resolve my concern. Warn people of a scam perpetrated by Meridian Firearms.

     

     

     

  • Initial Complaint

    Date:10/28/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pants are totally the wrong size and they will not respond so I can return them for the proper size

  • Initial Complaint

    Date:08/26/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found online the store Dynastyfirearms.com I looked on the inventory, and I found an item of interest. I read the purchase process, and I left a message in the chat. Next day someone contacted me to follow up the chat, from *************************** I was invited the place the order, and then I will have to email, for instructions for the Zelle payment. I did place the order **** as 07.27.22, and emailed back for instructions for Zelle payment. Also I provided them the Cabelas store info , that was supposed to receive / deliver my item and process the **** I received the instruction to make payment to *********************** at *************************** so I did. One payment of $392, and I emailed them the payment(Citi/Zelle) receipt.I made one more Zelle payment of $30 for an additional item, they agreed to be shipped with the same shipment. I was informed that next day I will receive the tracking info. Today, I received one more email , from ************************** asking for an additional$150 for insurance. Here I realized that something is not OK. I asked them for clarifications, and I let them know that I am not going to pay an additional $150, as I was not informed before purchase. I asked them, for that reason, to cancel the tranzaction, and to Zelle, transfer back the money I paid. Also I informen that if they do not do that, I will start reporting the fraud to Citi (my Bank and my Zelle operator), to Zelle fraud, to BBB fraud and to FBI.So here I am reporting.

Tactical World is NOT a BBB Accredited Business.

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