Reviews
This profile includes reviews for Woodland Direct, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 49 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDawn C
Date: 10/24/2024
5 starsDawn C
Date: 10/24/2024
Woodland Direct always provides superb customer service. Received my part in a timely fashion.
Woodland Direct, Inc.
Date: 10/28/2024
We're glad you chose Woodland Direct and appreciate the word that we have been a dependable source for your needs. Thank you for your business.Review fromMarty C
Date: 10/23/2024
5 starsMarty C
Date: 10/23/2024
**** was great to work with and we got our chimney cap in less than the time promised.Woodland Direct, Inc.
Date: 10/24/2024
Thank you, *****. We appreciate your patronage and the kind words.Review fromstevan i
Date: 10/23/2024
3 starsstevan i
Date: 10/23/2024
Installer was unable to get log set installed and operable. If I receive a replacement set I'll give a more thorough reply.Woodland Direct, Inc.
Date: 10/24/2024
Our technical support staff are waiting to help with troubleshooting, installation, or operation. Please call us at ************.Review fromMichael S
Date: 10/23/2024
5 starsMichael S
Date: 10/23/2024
Order arrived in just a few days. High quality and easy install. Looks great!Woodland Direct, Inc.
Date: 10/24/2024
Great news!!! Thank you for both your business and the high praises.Review fromMike P
Date: 10/22/2024
5 starsMike P
Date: 10/22/2024
A very easy process and quick delivery. All went well.Woodland Direct, Inc.
Date: 10/23/2024
We're glad to hear it all went well and appreciate the great review. Thank you from Woodland Direct.Review fromColin S
Date: 10/17/2024
5 starsColin S
Date: 10/17/2024
Great value and expertise! Quick delivery! I am a past customer, and will always go to **********************.Woodland Direct, Inc.
Date: 10/18/2024
Repeat business is a high compliment. Thank you for your loyalty as a customer.Review fromMimi M
Date: 10/16/2024
5 starsMimi M
Date: 10/16/2024
This product is the best one that I have ever bought, and I've been stacking wood for 40 years. It holds the logs in place neatly and is sturdy and high quality. I have two 8 foot units together and it looks very symmetrical and attractive. The Woodland Direct website is easy to follow, and ordering is a cinch. The product was packaged very well and delivered quickly. I highly recommend Woodland Direct.Woodland Direct, Inc.
Date: 10/18/2024
Wow, Mimi....40 years. Those are high praises from a veteran wood burner. Thank you for this review and for choosing Woodland Direct.Review fromMark S
Date: 10/11/2024
5 starsMark S
Date: 10/11/2024
Quick delivery after ordering, and efficient, rapid replacement of a damaged item in shipping. I will definitely recommend them and use them in the future.Woodland Direct, Inc.
Date: 10/16/2024
We appreciate the chance to make things right when there was an issue. Thank you for the great review.Review fromChris S
Date: 10/11/2024
5 starsChris S
Date: 10/11/2024
Everything was great. Good sales experience, quick delivery etc. I had a follow up question that was answered. Instructions were very clear.Woodland Direct, Inc.
Date: 10/16/2024
Hello and thank you, Chris. Your review and feedback mean a great deal to us.Review fromKatie D
Date: 10/10/2024
5 starsKatie D
Date: 10/10/2024
Great product and service, but **** ******* the salesman was the cherry on top!Woodland Direct, Inc.
Date: 10/11/2024
Thank you for this, *****. A review like this puts a big smile on all our faces at Woodland Direct. It was our pleasure to help.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.