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Business Profile

Home Décor

Makarios Decor

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Décor.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/27/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 679 dollar light on June 1st and all info said 3 to 4 week delivery here it is July 27th and still hasnt arrived . I want my light delivered. That I paid for almost 2 months ago

  • Initial Complaint

    Date:03/17/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with Makarios on February 2, 2023. I have contacted them several times by email (February 13, February 28, March 9); by messenger through their ******** page in the past two weeks; and many times by phone (leaving a message) that I did not document the dates.In the Messenger conversation, I received the following responses:**Can you please email: *********************************** with your order # or name. We have flagged this message. We apologize for any delay, we are updating our entire company system. We will be in touch soon here & if you do send an email we will reply a little faster. Thank you.**Hi *****, Thanks for reaching out to our team here at Makarios Decor. You are receiving this message because our communications office is closed and the team is out enjoying time with their families. Our promise to provide the best customer service and top trending furniture and dcor, is the same promise we provide to all our team member. "The best work environment with uninterrupted personal time".In the mean time you can see all our unique products here: **************************************** I was wondering if you had any information as to the status of this business. Also, I have filed a disputed charge with our credit card company.Thank you for any help you can give

  • Initial Complaint

    Date:08/24/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/26/2022 I ordered online a sign reading ******** Dog House from Makarios Decor, located in the *************, ************ ********. I paid $64.55 for a custom sign on 100 year plus old wood. After almost 3 months, I still have no sign. I have contacted ******* several times by both e-mail and phone calls. I had to leave a voice mail each time with no response back. We have had several conversations by e-mail, with promises my product was on its way. This was several times in the last couple of months. Still no product. I requested a refund of my money with no action taken. I can no longer get a response from Makarios in any form.

Makarios Decor is NOT a BBB Accredited Business.

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