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Business Profile

Armory

CATI Armor

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for CATI Armor's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CATI Armor has 3 locations, listed below.

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    • CATI Armor

      435 Packard Hwy STE C Charlotte, MI 48813-7748

    • CATI Armor

      PO Box 333 Olivet, MI 49076-0333

    • CATI Armor

      435 Packard Hwy Ste C Ste C Charlotte, MI 48813-7748

    Customer Review Ratings

    1.6

    Average of 5 Customer Reviews

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    Review Details

    • MIKE S

      Date: 05/25/2024

      MIKE S

      Date: 05/25/2024

      Terrible company!!!!! Absolutely no communication whatsoever after they charged my credit card $125. Multiple emails and phone calls made by me (more than 10 each) after I initially waited a week for an update and no response on anything. Now I have to dispute it with my credit card company and wait weeks to get my money back. Do NOT buy from this company!!!!!!! I am only leaving one star because I can't leave negative 15 stars.

      CATI Armor

      Date: 09/16/2024

      Items were shipped and delivered within lead time specifications at that time. 

    • Jeffory B

      Date: 03/23/2024

      My story is the same. Ordered two sets of plates, and I only recieved one set. I assumed they are used to sending out only one set per order and made a simple mistake. Emails and the automated phone call were all ignored. I gave them three chances to respond and just filed a claim with my credit card. Wish i had researched them a bit more before ordering.

    • Ian E

      Date: 09/21/2023

      I purchased a set of plates from them and was charged, and sent a tracking number. I was charged, and never received my order. The tracking number showed that it was never received from the vendor. The company refuses to answer their phone or return emails.

    • Albert R

      Date: 09/21/2022

      Albert R

      Date: 09/21/2022

      I ordered two sets of armor plates from the CATI website on September 12 2022 they processed the payment immediately a total over four hundred USD. Three days later I left a message on the website to get an update. A couple hours later they gave me a tracking number. I get the package on the September 17th. I open the package the next day and only one set of plates are within the package. I called the number on the website and the automated system directed to email them. I emailed CATI multiple times and i got no response. I left messages on the CATI website and even on the CATI Instagram page again no response. They took my money but have failed to contact me or complete my order. I do not recommend CATI at all. Its now September 21 2022 I have been very patient waiting for a response but seems like this company is not concerned about customer satisfaction. Again i do not recommend this company.

      CATI Armor

      Date: 09/18/2024

      The missing set was shipped out to customer, this is the other side of the complaint. 

    • Jacob S

      Date: 08/01/2022

      The product itself is really good. Yes the customer service need a ton of work, I will agree having no communications for months on end was not a good move. However, I did receive some correspondence back after 5 months had gone by. CATI was very apologetic for how things went down and explained why they were having issues with getting orders out. It involved getting back materials and having to wait for a new order of Steel. That is understandable in these times that the lead time would greatly increase. I would just recommend to CATI a simple email out stating that would help so many customers ease their mind about the purchase. Beyond that though they are good people and do work hard and put out a great product.

    CATI Armor is NOT a BBB Accredited Business.

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