Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Asset Recovery

North Star Recovery, LLC

Reviews

Customer Review Ratings

1.67/5 stars

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAshley L.

    Date: 05/20/2025

    5 stars
    We have used them several times and we have always been more than happy with their services
  • Review fromMegan B

    Date: 03/22/2025

    1 star
    This company did not place my all wheel drive vehicle on a flat bed and ruined my vehicle. It currently has multiple problems. My vehicle was repossessed by them on 3/14 it was in perfect condition, I retrieved it on 3/21/25 and my vehicle had to be jumped to start it and there were several notifications on my dashboard one of them stating that the AWD is not currently working. My vehicle is a 2023 Honda HRV all wheel drive awd is displayed on the back of the vehicle. The employee who released my vehicle was very impatient and rushed me off the property while I was picking up my car even though they had done several things that made it impossible for me to just drive away. I took my car directly from their lot to the nearest Honda dealership, I am waiting on their final analysis but they have advised that all of these notifications are on due to negligence in the towing process. I called to report and was hung up on twice in a row. I called from a different number to finally get someone to answer and they quote on quote put a complaint in.
  • Review fromJason M

    Date: 06/10/2024

    1 star
    Coming to my private property looking for someone elses car harassing me at home and at my business for a car that is not mine or registered to me.
  • Review fromDan T

    Date: 12/08/2023

    1 star
    Trespassed on our property last night and carded both of our vehicles (both up to date on payments always) when called they denied, and said they card thousands of cars a month and have never had anyone upset about it and then told me you must have something to hide unbelievable no apology I have screenshots to prove all conversation and am handing over to local PD and seeking a criminal trespass as well as damage to personal property as they jammed their business cards down in the driver side window seal on a rainy night of both of our vehicles. No possible way it was an old address as its been in our family since the mid/late 90s.
  • Review fromKasey C

    Date: 08/21/2023

    1 star
    These *** show up at my place at 5am. back down my long drive way. Snooping on my property. And kept going by my garage and then kept trying to get into my trucks. my vehicles are completely paid for and have clean titles. They had no reason on my property snooping that time ****. They didnt even knock on my door or beep the horn. If the place opens at 9am why are they snooping on ppls propertys at 5am trying to get into ppls stuff.. I have video and camera proof.
  • Review fromKimberly C

    Date: 04/19/2023

    1 star
    All of my vehicles parked at my home including a work truck were carded last night. There is no reason for them to trespass as my vehicles are up to date on tabs, registration and payments. Scam? Scare tactic? *feeling annoyed*

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.