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Business Profile

Jet Skis

Krupps Power Sports, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/28/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a boat and trailer from ***** power sports the very end of May 2022. We paid in-full in cash. We also paid to have them send the title, registration, and plate to us. Until then, we had a temporary registration paper so we could pull the trailer.We had to call throughout the summer to renew the temporary registration while still waiting for the official one. Finally, in September we received the boats title and registration. Yet, we still did not receive the plate or registration for the trailer.It's now the end of January and we are still waiting on this. We can not legally pull our trailer that we bought in-full from them. We have called every few weeks and always been given some excuse but nothing comes of it. Also, even though they've often said they'd contact us as soon as they know more they have never contacted us.We just want what we paid for over seven months ago. We want this to be done. We want to be able to pull our trailer and boat legally.

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