Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Genealogy

Drexel Hereford

Reviews

Customer Review Ratings

4/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrandy D

    Date: 05/06/2024

    5 stars
    I have received such excellent service from *******************!!! Im so impressed w/ her care, concern, & GREAT communication skills . She has went far above & beyond whats required of her. She is so informative & helpful. And provided for me items that I should have been able to provide for her; but was unable too. She has been so accommodating & reassuring to me in my situation . What a valued asset she is to her company. She has walked me thru a process that is so totally foreign to me and made it effortlessly for me. And she absolutely has the personality to deal with the public. And stays in contact with me keeping me informed on the progress of my case. On a scale of 1-10 I give her & the company she represents a 100!!! I would Highly recommend the Drexel Hereford Company and ********************** to anyone needing this type of service!!! Most Sincerely, *****************************
  • Review fromMarilyn D

    Date: 11/01/2023

    1 star
    Zero stars! This company is a fraud! they reached me by my phone number. ****** was an heir, I had already known of my Aunt's passing and was waiting to hear from an attorney about a will, but a will never turned up. Drexel Hereford's Agent *************************** called me and said for 10,% of my ************* he would start probate proceedings hire a lawyer and take care of all probate matters to the end. He had a ***** at my door within 24 hours to sign the contract. That was the first mistake! because I did not need this kind of service all I needed to do was to call a probate lawyer myself. So I signed the contract and received a call from a lawyer to start the process I never heard from *************************** again. The lawyer ******* and ******* handled everything to the end and I was charged for lawyer services and all court fillings and many other expenses and at the final distribution, Drexel Hereford received a separate 10% of my Aunt's final account, which was $40,000! They absolutely did nothing more than contract a probate Lawyer to take the case. This company looks up obituaries goes to ancestry.com to find heirs and calls the heirs to get their signatures and that's the trap to take money from the deceased and family members that are not knowledgeable about how probate works, and that signing with these people is completely unnecessary and a scam! I will do what it takes to expose these sharks and their greedy intentions on innocence people. I am willing to take this information to the news media, people need to know what to look out for when people like this reach out to them.
  • Review fromClyde C

    Date: 04/03/2023

    5 stars
    When I first got our letter from Drexel Hereford about being a heir of a cousin of mine who I had no contact with for 65 years, my wife and I thought it was a scam. we checked online about the company and it seemed quite reputable, so we filled out the form Drexel sent and then months later we received a check for my portion of the inheritance. This letter of being a heir was out of the blue. You hear about these things but never think it could happen to you. But with the help of ******************* and ********************* of Drexel Hereford, we were so very pleasantly surprised when the check arrived. They walked us through the process with our many questions and updates. I can't say enough how thankful we are for their assistance and most of all their even locating me to make me part of the inheritance. I highly recommend them to anyone who is contacted by them.
  • Review fromDanniel W

    Date: 10/03/2022

    5 stars
    I was a seventy-year-old widower living tenuously on social security and a quickly dwindling *** when I received, out of the blue, a letter from ******************* of Drexel Hereford. She informed me that a distant cousin of mine, whom I had never heard of let alone met, had recently passed away without leaving a will. She offered to represent me in a procedure to establish my heirship to his estate. Since I had nothing to lose and, perhaps, something to gain, I excitedly accepted her offer.For over a year, *** kept me updated on the progress of the court proceedings, and as time passed, I became less and less optimistic about my chances of inheriting anything. But at the end of July, she informed me that I had been approved as an heir and beneficiary of the estate and that I would be receiving my share of the proceeds shortly. Just a week later, I received an inheritance check in an amount sufficient to stabilize my financial condition for the foreseeable future.Im not really a religious man, but I consider Drexel Herefords timely help a true miracle.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.