Reviews
Customer Review Ratings
Average of 304 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJenn V
Date: 08/29/2022
1 starJenn V
Date: 08/29/2022
My daughter was scammed. She is a teen and paid ****** for a deposit with out telling me. She was so excited that she was reaching on her own and paid and was ready to go see the pup. I dont understand why you dont screen the breeders on this site. Business like this are as much at fault. Bad Business.
Puppies.com
Date: 08/31/2022
Hello,It's unfortunate that your daughter came in contact with a scammer. Puppies.com is an online bulletin board service, much like answering an ad in the newspaper, so we do not get involved in the transactions that take place outside of the website, but we do have Buyer Tips and Report buttons on every listing to assist in having a safe transaction.Hopefully she can recoup her money through the avenue she paid. If you have additional questions about the site please contact us at [email protected] SupportReview fromEsther J.
Date: 08/25/2022
1 starEsther J.
Date: 08/25/2022
Puppies.com is scam. Maltipoo I purchased never came. Excuse after after excuse. They deal with vanilla cards & am ex. If you don't have zelle. **** down the drain.Puppies.com
Date: 08/26/2022
Hello,It's unfortunate you ran into a scammer on the site. It looks like they were removed by our ***************** Puppies.com is a bulletin board service and meant to only be a means of contact and we do not get involved in the transactions that take place outside of the website. We have Buyer Tips on every listings to assist in having safe transactions. Please contact your local authorities to see if they can assist you in any way. Hopefully you can recoup your money through the avenue that you paid. If you have any additional questions please contact us at [email protected] SupportReview fromHope R
Date: 08/12/2022
5 starsHope R
Date: 08/12/2022
I use this site all the time. The new and old. I like the new one better. Its not hard to navigate and as a breeder, it makes it easier to use. You see right on the listing if the breeder is verified and they have buyer and seller tips right on the page so you dont get scammed. Nice job guys! I wish we could post small videos in the site.Puppies.com
Date: 08/15/2022
Hello,We are happy that you are enjoying the site! We appreciate your recommendation and it will be taken into consideration for future site improvements. Thank you,Puppies.com SupportReview fromShymala H
Date: 08/03/2022
1 starShymala H
Date: 08/03/2022
I had the worst experience with this site as they allow breeders with no real verified information. They are not listing their city, and some don't have phone numbers. Buyers are supposed to verify that the breeders are legit. The site claims they have no liabilities but are dealing with pets. We are an older couple with no kids. Our dogs ARE family. Thanks to them, we now have 2 dogs with a nasty parasite. It is my fault for trusting a site like this, but I had to say something as the breeder wouldn't do anything about it. They'd only refund if the puppy had a life-threatening disease diagnosed by a vet within 5 days. Sure, the parasite is considered common in puppies, but if a puppy with an autoimmune disease like my other puppy has had, it could lead to death. Trust the negative reviews on this site because the issues are real. I regret using this site and will forever stay away from it.Puppies.com
Date: 08/04/2022
Hello,It's unfortunate that you did not have a good experience with that seller. Puppies is a bulletin board service and is meant to be a means of contact. We do not get involved in the transactions outside of the website. We do have Buyer Tips on every listing to assist in having a safe interaction and you do have the ability to leave a testimonial about your purchase on the seller's account.If you have any additional questions please contact us at [email protected] Support
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.