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Business Profile

Brake Services

Muffler Man

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Brake Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromCindi L

    Date: 03/14/2025

    1 star
    I just stopped by to pick up my receipt and where they added the 3% onto my bill the CC. I did not use a credit card or debit card so why did I get charged 25.00 more? I want a refund of this amount, I wrote a check, they took all my info then turned to the phone to call it in. I was going to take cash but my husband said you better write a check so you have some proof. On their window it states credit cards and debt cards will be charged 3% only I didn't use either. When I asked about it the lady said we charge it on checks too. Then why doesn't your sign say so. I would have brought cash!!!
  • Review fromGloria H.

    Date: 10/29/2023

    1 star
    This auto repair shop took over $400 of my money and did not do the agreed upon repairs. No stars for this auto shop reviews. I'm a female and was taken advantage of by Muffler Man on Riverview drive in Kalamazoo Michigan. Also they tried to say I needed some other repairs completed, after the fact of stating they fixed the problem. What a rip off. This is clearly a case of discrimination against a women. This will be brought before a judge.

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