Reviews
Customer Review Ratings
Average of 30 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRandal H
Date: 10/21/2022
5 starsRandal H
Date: 10/21/2022
******* came gave an estimate and we were done. Pleasant guy and told me everything I needed to know. Would use them again.
Precision Garage Door of Mid Michigan
Date: 11/07/2022
We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from our team. Thank you for your business!Review fromRandy C
Date: 10/07/2022
3 starsRandy C
Date: 10/07/2022
Took 10 weeks or so to get door itself. PODS had a new employee help to install. Lift arm bracket was installed wrong, causing door to flex and buckle breaking a glass pane. Another 10 weeks to get a replacement panel. Replacement panel was wrong, interior frame pieces were unpainted . Order was originally placed March 31, 2022. Today door was finally installed properly, October 7, 2022. 190 days! WOW!Precision Garage Door of Mid Michigan
Date: 11/07/2022
Thank you for sharing your feedback with us. We're sorry we did not meet your expectations. We are committed to providing every customers with a great experience. If you should have any additional questions or concerns, please call our ************* Team directly at *************** (ext. *****Review fromThuc V
Date: 10/05/2022
5 starsThuc V
Date: 10/05/2022
Precision arrived early morning Monday. ***** was very experienced, professional, knowledgeable, pleasant and a good explainer. He replaced both torsion springs, bearings, drums and rollers I am very please with how professional ***** was. Thanks ***** for the care you took. I would love to recommend PRECISION to my friends and family. **** / **************************Precision Garage Door of Mid Michigan
Date: 11/07/2022
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that ***** provided you with excellent service. We appreciate your business!Review fromPhil S
Date: 09/28/2022
5 starsPhil S
Date: 09/28/2022
Very quick response for sevice. Brought all necessary parts and explained repair options. Completed repairs quickly and completely. Very satisfied.Precision Garage Door of Mid Michigan
Date: 09/29/2022
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that our team provided you with excellent and timely service. We appreciate your business!Review fromVicki P
Date: 09/02/2022
5 starsWe were impressed with the great service we received from all of the people at Precision Door. Professional, friendly, courteous, prompt and the added personal touch of sending photos and brief intros of the installers was very much appreciated, and the doors look great!Review fromJohn M
Date: 08/23/2022
5 starsJohn M
Date: 08/23/2022
Our garage door has seen a lot over the years and was recently bent and damaged due to a cable failure. ***** called before arriving and was actually here earlier than scheduled (a plus for us). As expected the door is not salvageable. The price quoted for a new install, professionally done, with old door and parts removed and disposed of is very attractive compared to the components from a big box store. We are scheduled for a new install and looking forward to a continuing positive experience.Precision Garage Door of Mid Michigan
Date: 09/07/2022
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that ***** provided you with excellent service. We appreciate your business!Review fromMary L
Date: 08/16/2022
4 starsMary L
Date: 08/16/2022
I called Precision ************ on Friday afternoon (8-5-22) and scheduled and appointment for the following Tuesday (8-9-22).We were having problems with the Garage Door light blinking and the door not going all the way down on the first try. We also had problems with the Remote Controls not working properly. ************** called (30 min before the appt.) to confirm the appointment and his arrival time (greatly appreciated). ***** presented himself in an appropriately professional manor. He accessed the issues to get a full scope of what repairs were needed. He was very knowledgeable and patient. He explained what was happening and why. He took care of the problems. We are very pleased. ThanksPrecision Garage Door of Mid Michigan
Date: 08/22/2022
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear ***** provided you with excellent service. We appreciate your business!Review fromPatricia H
Date: 07/27/2022
5 starsPatricia H
Date: 07/27/2022
Came on time, and replaced 25 y/o LiftMaster. Great communicator and answered all questions. Very efficient and cleaned up everything. I would definitely recommend this company.Precision Garage Door of Mid Michigan
Date: 08/01/2022
We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from our team. Thank you for your business!Review fromNancy B
Date: 07/20/2022
5 starsNancy B
Date: 07/20/2022
Excellent, professional, friendly, fast, affordable! Thank you for your service!Precision Garage Door of Mid Michigan
Date: 07/25/2022
Thank you for sharing your positive experience with us! We're very happy to hear that our team provided you with great service. We appreciate your business!Review fromPhil H
Date: 07/13/2022
5 starsPhil H
Date: 07/13/2022
Precision ************ replaced my garage door a couple of years ago and did an excellent job. When my Ryobi garage door opener failed, I could not get anyone through ********** to help, so I called them. They had a technician here the next day. ***** did an outstanding job replacing the opener with a new unit. He was professional, knowledgeable and efficient. He managed the install with a minimum of fuss, set up the opener, showed me how to use it and cleaned up. Very, very pleased with PDS and while I hope I won't require their service again for a while, I will should the need arise. Unlike **********, I now know where to turn if I have issues and a five-year warranty.Precision Garage Door of Mid Michigan
Date: 07/19/2022
Thank you very much for taking the time to share your positive experience with us! We are so happy to hear that ***** provided you with excellent and timely service. We appreciate your business!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.